COVID-19 Updates

Due to concerns about COVID-19 and the goal to increase social distancing, our primary location in Chrysler Hall Tower is closed to staff, students, and visitors. Services will continue remotely via email and on-line appointments. We are currently working through the transition and so we ask that you please allow for additional response time and know that we are working as hard as we can to help.

If you are currently experiencing financial hardship, please email:

Domestic students, please email
International students, please email both and copy

For up-to-date information on the University of Windsor’s response to COVID-19, please access

If you are student in distress, please take advantage of the following services:

1. The Student Counselling Centre has moved to phone counselling appointments.

Please contact them at 519-253-3000, ext. 4616

2. keep.meSAFE: Download the free MYSSP app, or call 1-844-451-9700

3. Good2Talk: 24 Hour Student Helpline - 1-866-925-5454

4. WellTrack: Visit Access code = WINDSOR.

5. Community Crisis Centre at Windsor Regional Hospital Ouellette campus.

This includes a 24-hour crisis telephone line - 519-973-4435


Effective immediately, Student Awards & Financial Aid will only be accessible via email and on-line appointments as staff are all currently working remotely.  Information and updates will be posted to our website at as it becomes available.  Students experiencing financial hardship should email with a brief explanation of their situation and their request will be triaged appropriately.

Phone: (519) 253-3000 ext. 3300
Phones are answered Monday - Friday 10:00 a.m. - 12:00 noon.
Fax: (519) 973-7087
* In order to better assist you, please include your UWindsor Student Number in your email.

VISIT US (Currently Not Available)

Chrysler Hall Tower, Room 102
Dropbox is located outside of the office doors (Currently unavailable).

REGULAR SERVICE HOURS (Currently Not Available):

Day Open Close Service
Monday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM
Tuesday 9:00 AM 4:00 PM 9:00 AM - 12:00 PM; 2:00 PM - 4:00 PM
Wednesday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM
Thursday 9:00 AM 4:00 PM 9:00 AM - 12:00 PM; 2:00 PM - 4:00 PM
Friday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM

Important Notes:

  • We will attempt to return messages and emails within 2 business days where possible
  • Please do not leave/send multiple messages/emails