COVID-19 Updates

Due to concerns about COVID-19 and the goal to increase social distancing, our primary location in Chrysler Hall Tower is closed to staff, students, and visitors. Services will continue remotely via email and on-line appointments. We are currently working through the transition and so we ask that you please allow for additional response time and know that we are working as hard as we can to help.

If you are currently experiencing financial hardship, please email:

Domestic students, please email
International students, please email both and copy

For up-to-date information on the University of Windsor’s response to COVID-19, please access

If you are student in distress, please take advantage of the following services:

1. The Student Counselling Centre has moved to phone counselling appointments.

Please contact them at 519-253-3000, ext. 4616

2. keep.meSAFE: Download the free MYSSP app, or call 1-844-451-9700

3. Good2Talk: 24 Hour Student Helpline - 1-866-925-5454

4. WellTrack: Visit Access code = WINDSOR.

5. Community Crisis Centre at Windsor Regional Hospital Ouellette campus.

This includes a 24-hour crisis telephone line - 519-973-4435


Student Awards & Financial Aid will be accessible via email and booked in person appointments. You may schedule an apppointment at:

Phone: (519) 253-3000 ext. 3300
Phones hours:
Monday  to Friday 10:00 a.m. - 12:00 p.m.
Scheduled in Person Appointment Hours:
Monday and Tuesday 1:00 p.m. - 4:00 p.m.
Wednesday and Thursday 9:00 a.m. - 12:00 p.m.
Fax: (519) 973-7087
* In order to better assist you, please include your UWindsor Student Number in your email.

Chrysler Hall Tower, Room 102
Dropbox is located in the lobby outside of the office doors.

REGULAR SERVICE HOURS (Currently Not Available):

Day Open Close Service
Monday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM
Tuesday 9:00 AM 4:00 PM 9:00 AM - 12:00 PM; 2:00 PM - 4:00 PM
Wednesday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM
Thursday 9:00 AM 4:00 PM 9:00 AM - 12:00 PM; 2:00 PM - 4:00 PM
Friday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM

Important Notes:

  • We will attempt to return messages and emails within 2 business days where possible
  • Please do not leave/send multiple messages/emails