Blackboard Learn

Blackboard booth

BlackBoard Learn

Blackboard Learn is the University of Windsor’s campus-wide online learning management system (LMS).

Frequently Asked Questions about Blackboard Learn

If you are having an issue with Blackboard Learn, contact the Service Desk at Extension 4440 or log in to IT Services' TeamDynamix system to complete a service request. If your situation requires further intervention, your service request will be directed to the party who can best serve you. 

Online University of Windsor self-help for many topics is available at uwindsor.ca/blackboard. Content is organized by role in Instructor, GA/TA, and Student categories.

Instructors can request consultations for course redesign options for upcoming semesters by emailing bbconsults@uwindsor.ca.

Course sites are automatically created once you and your course are listed together in the Student information system (UWinsite Student). If you are having difficulties, check with your departmental support staff to ensure your course has been entered correctly into the SIS. Then, if you need to escalate the problem, complete a service request at uwindsor.ca/bbhelp.

Registered students will automatically be added and updated within your course. Other users, such as departmental support or GAs and TAs, can be added manually.

Notable Blackboard Learn features at the University of Windsor include:

Yes. Training options include specific faculty workshops, open workshops (hands-on or sprint sessions), and online self-paced courses. Further details are available on the CTL's Blackboard Workshops page.

Group Training
Additional group training sessions are offered on an ongoing basis or by request. Two levels of group training are available to address varying levels of familiarity with technology:

  • Decaf: A relaxed and slower-paced workshop that emphasizes step-by step learning. Suitable for the emerging technical explorer or the user who is new to learning management systems.
  • Espresso: A comparatively fast-paced, technically driven workshop. Suitable for users who are confident using learning management system tools or other online systems and who are generally very comfortable learning and adopting new technology.

Online Self-Paced Courses for Instructors
Instructors can complete step-by-step, self-paced training courses in their own time and at their own pace. These courses are made available to you after registration as long as you have a UWin ID. For a full description of courses and topics contained within them, visit the CTL's Online Courses webpage.

Online Self-Paced Courses for Students
The self-paced course for students is visible to all students once they are logged in to Blackboard. Select “My Courses” from the Home tab and consult the "Student Orientation to Blackboard" site.

There is an extensive online support system available from Blackboard Learn.

Further, online University of Windsor self-help for many topics is available at uwindsor.ca/blackboard. Content is organized by role in Instructor, GA/TA, and Student categories.

If you prefer, several instructional video playlists are also available via Blackboard.com.

Students, faculty, sessional instructors and full time staff of the University of Windsor, can access further online educational videos from LinkedIn Learning (formerly Lynda.com)

Visit uwindsor.ca/bbproject to find out more about why Blackboard was chosen and access information about updates and upgrades, online self-help, FAQs, governance details, and the BB Tips Blog.

For assistance regarding Blackboard Learn, please reach out by email to: bbconsults@uwindsors.ca, or submit a Service Request at www.uwindsor.ca/bbhelp, or visit Blackboard’s Online Support Pages for instructors.

Note: This site is a living document, the goal of which is to improve, in some small way, the working lives of University of Windsor faculty. We are eager to collaborate with the campus community to better this service over time. If you can identify any knowledge gaps, missing resources, or outdated or erroneous information on this site, please contact Iva Gentcheva, Director, Office of the Provost and Faculty Recruitment, without hesitation.