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I'm in Crisis and Need Help Now

If you are experiencing overwhelming emotions or thoughts of suicide, there are many free and confidential resources on campus and in the community that you can turn to for support, including several community resources that are available 24/7. As noted below, many resources on this page are available to both students and employees.

Accessing crisis care can help you find ways to reduce distress, continue keeping yourself safe, and begin healing. Reaching out for support is always strong, courageous, and resilient. Always. 

Red emergency button: click if your safety or another person's safety is at risk for information about how to access emergency care

If your safety or another person's safety is at imminent risk, please click the red "Emergency Resources" button above for information about how you can access emergency help immediately.


Student Health, Counselling and Wellness Services (available to UWindsor students)

If you are a student on campus and need mental health support urgently, we encourage you to call or walk into the Student Counselling Centre or Student Health Services during our hours of operation, Monday to Friday 8:30 am - 4:30 pm (closed 12:00 pm - 1:00 pm). Our staff will make every effort to provide support and/or help you access the appropriate emergency services. Please see our contact information below.

Hours of Operation: Monday - Friday 8:30 am - 4:30 pm (closed 12:00 pm - 1:00 pm).

Student Counselling Centre

CAW Student Centre room 293 

(519) 253-3000 extension 4616

Student Health Services 

CAW Student Centre room 242

(519) 973-7002

In-Person Community-Based Crisis Support

Walk-in crisis support provided by professional crisis workers. Available to anyone living in Windsor-Essex County.

Open 7 days/week

Weekdays: 8:00 am - 10:00 pm

Weekends: 8:00 am - 8:00 pm

744 Ouellette Ave. Windsor, ON



A central access point for adults or youth aged 16 years or older who cannot safely wait for community mental health and addiction support. The service is intended for those experiencing a mental health or addiction crisis or who are having an acute and serious need who are at risk of worsening mental health conditions that may require hospitalization.

Services Include:

  • Brief Psychotherapy and Psychosocial Support
  • Urgent Psychiatric Assessment and Consultation
  • Medical Assessment and Monitoring
  • Connection to community-based services
  • Addiction Management Services


Crisis and Mental Wellness Centre
744 Ouellette Ave.
Windsor, ON

Hours: Monday - Friday 11:00 am - 7:00 pm


24/7 Crisis Supports

Need help now? Any time day or night, these resources are here for you.

Canada's 3-digit suicide crisis helpline. If you are thinking about suicide or are concerned about someone else, call or text 9-8-8 to connect with a trained responder who will listen, care, and provide support. Available 24/7 to anyone in Canada at no cost. Click here to learn more: 988.ca

Additional 24/7 Supports

Good2Talk | 24/7

Mental health support for Ontario post-secondary students.

Call:1-866-925-5454 (reach professional counsellors)

Text: GOOD2TALKON to 686868 (reach trained volunteers)


Community Crisis Line | 24/7

Community-based crisis support for anyone in Windsor-Essex.

Call: 519-973-4435 (reach professional crisis workers)


You deserve to know that someone cares. Please reach out.

Specialized Crisis Supports

Specialized crisis supports for equity-deserving communities and individuals impacted by violence.

Sexual Assault Crisis Line | 24/7

Community-based crisis support for anyone in Windsor-Essex with experiences of recent or past sexual violence.

Call: 519-253-9667 (reach professional counsellors)



Sexual Assult/Domestic Violence Treatment Centre | 24/7

Services are available to all victims of sexual assault regardless of age or gender. 

Location: Windsor Regional Hospital Metropolitan Campus, 4th Floor East. 

Call: (519) 254-5577



Hiatus House | 24/7

Provide emergency shelter in a safe and secure building for women experiencing abuse and their children.

Call: 519-252-7781


Trans Lifeline | 24/7

Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.

Call: 1-877-330-6366


Hope for Wellness | 24/7

Helpline for Indigenous people across Canada.




Talk4Healing | 24/7

A culturally grounded, fully confidential helpline for Indigenous women is available in 14 languages all across Ontario.

Crisis Line: 1-888-200-9997

Talk4Healing Help Line: 1-855-554-HEAL (4325)


Black Youth Helpline 

Serves all youth and specifically responds to the need for a Black youth specific service, positioned and resourced to promote access to professional, culturally appropriate support for youth, families and schools.

Call: 416-285-9944 

Toll Free: 1-833-294-8650 


Everyday 9 am - 10 pm

Naseeha Mental Health

Provides immediate, anonymous, and confidential counselling by phone and text. See website for more information and hours. Free online counselling is also available in English, French, Urdu, Punjabi, Arabic, Turkish, Somali, Bengali, Swahili for Canadian residents.

Call: 1-866-NASEEHA (627-3342)

General information: www.naseeha.org/

Web therapy: www.naseeha.org/web-therapy/

For a more comprehensive guide to mental health resources including additional specialized supports on and off campus, click here.

Navigating Services

It can be hard to reach out for help if you're not sure what to expect or how to even start the conversation. Click on "What to Expect" to learn more about what you might encounter when you reach out to a helpline and visit "Self-Advocacy Skills" to explore options for getting the conversation started, suggestions for identifying your needs, and strategies for ensuring you receive the support you need.

Blue rectangle button with white text that states "What to expect"

Blue rectangle button with white text that states "Self-Advocacy Skills"