Open a Ticket
How To
Please select the request type from the list below. When selected, you will be provided with information regarding that service, as well as a link to open a ticket, view in service catalog and access to the knowledge base.
Please select the request type from the list below. When selected, you will be provided with information regarding that service, as well as a link to open a ticket, view in service catalog and access to the knowledge base.
Can't find what you're looking for?
Click here to browse the Service Catalog where you can open a ticket by category.
View Service Catalog
Click here to browse the Service Catalog where you can open a ticket by category.
View Service Catalog
Planned System Outage: UWinsite Student and Related Applications – Saturday, April 25 from 9:00 a.m. to 3:00 p.m.
As part of the IT Infrastructure Migration Project, UWinsite Student will be unavailable, and several connected applications may be impacted, from 9:00 a.m. until 3:00 p.m. on Saturday, April 25, while IT Services completes the migration.
Impacted systems may include:
The systems listed here may be affected because they share data with UWinsite Student. While these systems will remain available during the outage, they will not receive updates until service is restored.
- AAMS (Advanced Agent Management System)
- AIM (SNAP Admin/Student – legacy data)
- Alma & Primo (library)
- Animal Care Certification
- Bookstore
- Crystal Reports
- Destiny
- eCV (electronic CV)
- Enterprise Directory Services (eDS)
- erSo
- GT Forms
- iApply
- LAW Reader (OLSAS)
- mySuccess (Orbis)
- Odyssey card info (SLQ runs)
- Parking
- Raiser's Edge
- Safe Lancer Scheduling Info
- StarRez
- Student Perception of Teaching (SPT)
- Touch Net
- UWinsite Engage (Eloqua)
- UWinsite Finance
- UWinsite People Interfaces
- UWinsite Service (Ask.UWindsor)
- UWinsite Student (Campus Solutions)
We appreciate your patience while we complete this important work.
For more information visit www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project