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System Status & Notifications

Central Policies Index Unavailable – Tuesday, May 19

Please be advised that the University of Windsor's Central Policies Index (also known as Presto) is currently unavailable due to a service disruption.

This repository organizes the institution’s general policies for faculty, staff, and students.

IT Services is actively working to restore access as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

If you have urgent policy-related inquiries in the meantime, please email lawlibrarian@uwindsor.ca

System Migration - UWindsor.ca (University of Windsor Website) Tuesday, May 19, from 6:00 a.m. - 9:30 a.m. - COMPLETE

On Tuesday, May 19, IT Services will complete a system migration for the University of Windsor website (UWindsor.ca) from 6:00 a.m. - 9:30 a.m. During this time, the website will be unavailable.

Cloud services such as email, Teams, Brightspace, UWinsite Finance, UWinsite Student, and UWinsite People will continue to function throughout the migration without any downtime. 

We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

Planned Outage: UWinsite Student – Saturday, May 9, from 7:00 a.m. to 4:00 p.m. - Complete

UWinsite Student will be unavailable on Saturday, May 9, from 7:00 a.m. to 4:00 p.m. while IT Services perform System maintenance. Please note that this outage window is an estimate, and system availability may be restored earlier or later than expected depending on maintenance progress.

Important Note: The last day for late registration and change of courses for Inter-Session (6-week) is Sunday, May 10. UWinsite Student will is expected to be back online by 4:30 p.m. on Saturday, May 9, for those who wish to complete these tasks.

The systems listed here may be affected because they share data with UWinsite Student. While these systems will remain available during the outage, they will not receive updates until system service is restored.

  • AAMS (Advanced Agent Management System)
  • AIM (SNAP Admin/Student – legacy data)
  • Alma & Primo (Library)
  • Bookstore
  • eCV (electronic CV)
  • Enterprise Directory Services (eDS)
  • LAW Reader (OLSAS)
  • mySuccess (Orbis)
  • Parking
  • Safe Lancer Scheduling Info
  • StarRez
  • Touch Net

We appreciate your patience while we complete this important work.  

Temporary Regional Website Outage for uwindsor.ca – May 8, 2026

We are currently experiencing a temporary outage of the uwindsor.ca website affecting some regions worldwide. If this issue impacts your location and you have an active UWin ID, you can access affected services by downloading and installing a VPN client.

We apologize for any inconvenience this may cause and appreciate your patience.

UWinsite Student Maintenance - Thursday, May 7 from 6:00 a.m. - 8:00 a.m.

On Thursday, May 7, IT Services will be performing system maintenance on UWinsite Student between 6:00 a.m. - 8:00 a.m. During this time, connectivity may be briefly interrupted in which case you may have to log in again.

We apologize for any inconvenience this may cause.

Wireless network maintenance - Friday, May 1, 6:00 a.m. – 8:00 a.m.
IT Services will be performing maintenance on the wireless network Friday May 01 between 6:00AM and 8:00AM. During this time, there will be rolling outages around the network as wireless access points reboot. Each wireless access point reboot should take approximately 10 minutes.

If you continue to experience problems with the wireless network after 8:00AM, please contact the Service Desk at ext 4441 or by using Live Chat on the IT Services web page at https://www.uwindsor.ca/itservices/.