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System Status & Notifications

Temporary System Disruption

IT Services reported a temporary disruption to a number of University systems from 11:54 a.m. to 12:03 p.m. The systems have since resumed regular operations.  

We apologize for any inconvenience this may have caused.  

Completed - Maintenance to Interrupt Services, Thurs, May 25

COMPLETED - As part of the University’s Server Modernization Project. maintenance will take place on Thursday, May 25, 2023, from 6 a.m. to 1:00 p.m. 

Some of the unavailable systems, services and applications during the maintenance window include: 

  • UWinsite Student 
  • My Attendance 
  • Online or In-Person permit purchase or ticket payment   
  • UwinCard for use at the libraries 
  • eGAS (graduate applications) 
  • eCV (electronic CV system) 

Cloud-based and non-application-specific systems that will be available during the maintenance window include: 

  • Internet (wired and wireless)
  • Brightspace  
  • Microsoft 365 applications including Outlook Email, Calendar, Teams,OneDrive, & SharePoint Sites  
  • The University websites, uwindsor.ca & future.uwindsor.ca 
  • UWindsor Self-Service Client Portal 
  • UwinCard for use at food services  

We apologize for the inconvenience this may cause.  

Completed - Planned Service Disruption, Wednesday, May 10, 6 to 8 a.m.

COMPLETED - IT Services will be rebooting the Virtual Machine service Wednesday, May 10, between 6:00 and 8:00 a.m. Users may need to log in again on various applications after the reboot.   

If you experience an issue after the reboot, please contact the IT Service Desk by: 

  • Calling 519-253-3000 ext. 4440, between 8:30 am and 8 p.m. 
  • Chatting live after 10 a.m. and 7:30 p.m. 
  • Opening the appropriate support ticket 
Completed - Planned Website Maintenance, Tuesday, May 9

COMPLETED - IT Services will be performing maintenance to the University's website backup copies, Tuesday, May 9, from 8 a.m. to 4:30 p.m. During this time, users and web content editors can still access the website uwindsor.ca and no disruption is expected.  
 

If you experience an issue with the website during or after this maintenance time, please contact the IT Service Desk by: 

Completed - Planned Maintenance Outage on Saturday, May 6, from 7 a.m. to 4 p.m.

COMPLETED - The planned Facility Services Operations maintenance will cause a campus-wide outage of the wired and wireless networks on Saturday, May 6, from 7 a.m. to 9 a.m. 

The additional maintenance from 7 a.m. to 4 p.m. will cause an outage of the wired and wireless networks for the following buildings: 

  • Vanier Hall 
  • Centre for Automotive Research and Education 
  • Cartier Hall 
  • Great Lakes Institute of Environmental Research 
  • Laurier Hall 
  • Facility Services building including grounds 
  • ECC Powerhouse 

You may have to restart or log in again on various platforms when the service resumes.  

If you have difficulties accessing the internet on campus after the outage, please contact the IT Service Desk on Sunday, May 7, by calling 519-253-3000 ext. 4440. The IT Service Desk opens at 8:30 a.m. and will be responding to live chats and phone calls until 4 p.m. as well as tickets until 4:30 p.m. The IT Service Desk opens again on Monday at 8:30 a.m.   

Completed - Network Maintenance Thursday, May 4, between 6 & 7:30 a.m.
COMPLETED - IT Services will perform a software update on the campus firewalls, Thursday, May  4 between 6 and 7:30 a.m. During this maintenance there will be brief interruptions to network service to Computer Science, Student Accessibility Services, and to the mobilevpn service.

You may have to restart or log in again on various platforms when the network resumes operation.

We apologize for any inconvenience this may cause.