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System Status & Notifications

UWindsor Drupal Webforms Moving to TouchNet for Ecommerce

On the morning of Monday May 16th, we will be migrating our Drupal webforms over to the new TouchNet ecommerce solution that UWindsor has partnered with.  You should not experience any significant downtime but users may notice that the payment processing page looks different than it did under our previous vendor.

Should you encounter any issues during the migration process or once the new TouchNet ecommerce solution is implemented, please let us know by opening a service ticket and we will investigate as soon as we are able.

Impending Google Services Retirement April 30, 2022

UWindsor Google accounts will be deleted soon. You may need to migrate or download files by April 30, 2022, if: 

  • You are a student or alumni who received an email listing failed files after the 2020 migration process. 

  • You are a student or alumni who used Google products like Sheets or Docs, which saves to Google Drive, after the migration process. 

  • You are a student or alumni who used the Google account for storage after the migration process. 

  • You are a faculty and staff member with a UWin Gmail account and have files saved on Google Drive. 

  • You are an alumni who used Gmail services between 2008 and 2020, and have not maintained your @uwindsor.ca account in good standing and wish to reactivate it.  

Find information on how to migrate, download files, or reactivate your alumni email account: uwindsor.ca/itservices/google-services-retirement 

UWinsite Finance and UWinsite Service environments are now available

The UWinsite Finance and UWinsite Service are available again. Oracle cloud has been restored and is fully operational including all reporting services.

Cancelled - Planned Internet Service Outage - Wed, Feb 23, from 12 to 3 a.m.

Update Feb 18, 10 am - The Planned Outage is now cancelled by the service provider and will be rescheduled. 

Campus internet service will be inaccessible Wednesday, February 23 from 12 to 3 a.m. due to ongoing network improvements by our service provider, Connecting Windsor-Essex (CWE).  

In addition to intermittent internet disruption, all UWindsor systems will be off-line during the same period, including:  

  • UWinsite Student 
  • Blackboard  
  • MyUWinfo 

You may have to restart or log in again on various platforms when the service resumes. 

If you have difficulties accessing the internet on campus after the outage, please contact the IT Service Desk by calling 519-253-3000 ext. 4440. The IT Service Desk opens at 8:30 a.m. on Wednesday.  

We apologize for any inconvenience this may cause. 

 

Network Maintenance - Service Disruption - Thur, Feb 24 from 6 to 8 a.m.

IT Services will be performing network maintenance Thursday, Feb 24 from 6 to 8 a.m.

The interruption will last approximately five minutes with anticipated disruption again during testing.  

Affected buildings: 

  • School of Creative Arts - Armouries 

  • Alan Wildeman Centre for Creative Arts 

  • Windsor Hall 

  • Psychological Services and Research Centre 

  • The Institute for Diagnostic Imaging Research 

You may have to restart or log in again on various platforms when the service resumes. 

If you have difficulties accessing the network on campus after the disruption, please contact the IT Service Desk by calling 519-253-3000 ext. 4440. The IT Service Desk opens at 8:30 a.m. on Thursday.  

We apologize for any inconvenience this may cause. 

Apply iOS Device Patch Immediately to Macs, iPhones and iPads

A vulnerability, CVE-2022-22620, has been found on iOS devices. Users of iOS, iPadOS, and macOS devices are advised to apply the latest operating system patches immediately. The vulnerability affects all web browsers and apps that use web browsing in the background. It allows Apple devices to be instantly infected with malware by visiting a web page or viewing a malicious advertisement on a safe website. 

 

See Apple Support for the patch. https://support.apple.com/en-us/HT213093