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computer displaying TouchNet screen

The University of Windsor will be getting a new payment process system — TouchNet, a Global Payments company — as part of project to modernize campus systems. Finance and Information Technology Services team members, with the help of many other areas across campus, are currently implementing and testing the new platform, which is set to launch on April 21.

TouchNet was selected for its modern ecommerce platform, integration with UWinsite Student Financial Accounts, and enhanced security, says Chris Lanoue, manager of financial services, in Budgets and Financial Services.

“We have met with many campus partners to identify their needs,” he says. “We ask that any campus unit that collects payments and has not been contacted, to please reach out to ensure we can support integration with the new system.”

Campus community members can email sfadmin@uwindsor.ca with information about what type of system they use to collect funds and the purpose of collecting funds.

Campus on-premise payment terminals will be replaced in April. In addition, websites and applications that utilize ecommerce as a payment method will be upgraded and integrated with TouchNet. The new system also offers improved functionality for students, who will be able to schedule pre-authorized debit transactions for tuition payments and grant account access to a guardian or parent to make payments on their behalf.

More information on the Payment Modernization project will be provided in DailyNews in the coming weeks.

List of presenters

The LMS Review Team invites input from the campus community on the vendors vying for the opportunity to be the University of Windsor’s next generation Learning Management System (LMS) when they provide public presentations of their products on March 2 and 3.

The LMS Evaluation Committee, which includes representatives from all major stakeholders across campus, has been working hard to evaluate the extensive written proposals from each vendor since the Request for Proposals closed at the end of January, and has invited vendors to present their vison to the campus community for feedback.

“The LMS is critical digital infrastructure that significantly impacts the experience of all instructors and learners, so it’s vital that the campus is part of the decision-making process to select our next generation LMS that is capable of supporting our diverse community now and into the future,” says Nick Baker, co-chair of the evaluation committee.

The committee’s other co-chair, Graham Fawcett, says “The campus community voice played an essential part in the LMS review last year in shaping the extensive requirements that we asked vendors to meet, and now we are seeking input from the community again through the vendors’ presentations.”

The presentations will be held virtually in Teams Webinar. To attend one or more of the presentations, register using the following links:

Each vendor will have up to 45 minutes to present their visions to campus, addressing seven key themes informed by the LMS review process:

  1. Accessibility and universal design;
  2. User experience, interface, and personalization;
  3. Collaboration, co-creation and community;
  4. Analytics, curriculum, and activity;
  5. Assessment, communication, and content;
  6. Extensibility and standards compliance; and
  7. Migration.

Questions from the audience will not be possible during the presentations, but all attendees are invited to share feedback with the evaluation committee using a short survey that will be provided following each presentation, which will not be recorded.

In the next phase of the evaluation process, the vendors will be invited to provide the campus community with access to a “sandbox” version of their system to showcase the product and allow users to test the system over approximately three weeks. Feedback from the sandbox experience will help inform the final recommendation and decision. More information on sandboxes will be available after the vendor presentations.

The University of Windsor began an LMS Review in 2021 after Blackboard announced that as of 2023, the company will no longer support or allow self-hosted instances of its product, such as the one University of Windsor uses. For more information about the LMS Review and its timeline, visit the LMS Review website or email lmsreview@uwindsor.ca.

hand pulling ethernet connection

The University of Windsor’s internet will be inaccessible on two occasions next week:

  • Wednesday, Feb. 23, from 12 to 3 a.m., and
  • Thursday, Feb. 24, from 6 to 8 a.m.

The outage on Wednesday is due to ongoing network improvements by the service provider, Connecting Windsor-Essex (CWE). On Thursday, Information Technology Services will conduct maintenance for the buildings listed below and may impact connectivity to the overall University network from off-campus.

Affected buildings on Thursday:

  • School of Creative Arts - Armouries
  • Alan Wildeman Centre for Creative Arts
  • Windsor Hall
  • Psychological Services and Research Centre
  • the Institute for Diagnostic Imaging Research

Users may have to restart or log in again on various platforms when service resumes.

If you have difficulties accessing the internet on campus or the University network after the disruptions, contact the IT Service Desk by calling 519-253-3000, ext. 4440. The IT Service Desk opens at 8:30 a.m. on Wednesday and Thursday.

cartoon trucks transferring material from Google Drive to One Drive

Campus community members will be required to migrate or download any remaining files, documents, or data they may still want from the UWindsor-hosted Google Drive by April 30.

“The move to Microsoft 365 for our students and alumni came in 2020. Since then, some students, and alumni, as well as faculty and staff have continued to use Google Drive as a place to save documents or share files.” says Mike Fisher, manager of web services and systems support, IT Services. “We want to ensure people have a final chance to move their files by the deadline.”

UWindsor students should review their Google accounts and save files elsewhere if they have:

  • received an email listing failed files after the 2020 migration process;
  • used Google products like Sheets or Docs, which save to Google Drive, after the migration process; or
  • continued to use their Google account for storage after the migration process.

A few faculty and staff had also activated UWin Gmail accounts for collaboration purposes. These employee accounts were not part of the May 2020 migration. Any files saved only on Google Drive that faculty or staff wish to keep need to be transferred to OneDrive or downloaded prior to the deadline.

Knowledge base articles are available to aid faculty, staff, and students who would like to migrate their outstanding Google files to their OneDrive, which has one terabyte of storage. Alternatively, information on how to download files to a computer is also available.

Alumni who still have files on the UWindsor hosted Google Drive they want to transfer can download them to their computers for storage in their preferred location.

Apple laptop computer

A patch to Apple operating systems addresses a dangerous vulnerability to the security of iPads,  iPhones, and Macintosh computers. Information Technology Services urges users to install iOS 15.3.1 and iPadOS 15.3.1 updates.

The vulnerability, CVE-2022-22620, affects all web browsers or apps that use web browsing in the background on Apple devices. It allows the device to be infected with malware simply by browsing a web page or having a malicious advertisement displayed.

“This is an extremely dangerous vulnerability because it can be triggered by clicking a link or viewing an advertisement created for the sole purpose of activating the virus,” says Kevin Macnaughton, team leader – security, Information Technology Services. “What amplifies the risk is that many mobile device apps have in-app web browsers. For example, Twitter or Facebook apps have this functionality. That means attackers can send a request that infects the device while you are using a popular app.”

What should you do to avoid the CVE-2022-22620 vulnerability?

  • Apply operating system patches for your devices immediately. If your device is no longer supported, consider using a different device until you can upgrade or replace your device.
  • Never click unknown links or links that you do not need to.

To learn more about cybersecurity, visit uwindsor.ca/cybersecurity.

If you have a question about your cybersecurity, contact the IT Service Desk via live chat found in the bottom right corner of uwindsor.ca/itservices or www.uwindsor.ca/itshelp, or phone 519-253-3000, ext. 4440.