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Planned System Outage: UWinsite Student and Related Applications – NEW DATE Sunday, April 26 from 9:00 a.m. to 3:00 p.m.

As part of the IT Infrastructure Migration Project, UWinsite Student will be unavailable, and several connected applications may be impacted, from 9:00 a.m. until 3:00 p.m. on Sunday, April 26, while IT Services completes the migration.

Impacted systems may include:

The systems listed here may be affected because they share data with UWinsite Student. While these systems will remain available during the outage, they will not receive updates until service is restored.

  • AAMS (Advanced Agent Management System)
  • AIM (SNAP Admin/Student – legacy data)
  • Alma & Primo (library)
  • Animal Care Certification
  • Bookstore
  • Crystal Reports
  • Destiny
  • eCV (electronic CV)
  • Enterprise Directory Services (eDS)
  • erSo
  • GT Forms
  • iApply
  • LAW Reader (OLSAS)
  • mySuccess (Orbis)
  • Odyssey card info (SLQ runs)
  • Parking
  • Raiser's Edge
  • Safe Lancer Scheduling Info
  • StarRez
  • Student Perception of Teaching (SPT)
  • Touch Net
  • UWinsite Engage (Eloqua)
  • UWinsite Finance
  • UWinsite People Interfaces
  • UWinsite Service (Ask.UWindsor)
  • UWinsite Student (Campus Solutions)

UWin Account Services will also be unavailable at this time and will be restored on Monday, April 27.

We appreciate your patience while we complete this important work. 

For more information, visit www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

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Our phone number is 519-253-3000 ext. 4440. If we are unable to answer your call, please leave a message with your concern and a callback number. We endeavor to return calls within 2 hours during the hours noted below.

Our Winter 2026 extended hours are:

  • Monday to Friday 8:30 a.m. – 8:00 p.m.

 

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Our Winter 2026 live chat hours are*:

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* Subject to staffing availability after regular business hours.

 

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We are located in the lower level of the University Computer Centre (UCC). We are open for in-person support during University business days from 8:30 a.m. - 4:30 p.m. 

Please note, we will be closed for in-person visits over the holiday recess. 

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