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Information Technology Services upgraded the University’s firewall this morning, adding new features and capabilities, including better administration and management of VPN connections.

“This upgrade is an investment in the University’s work-from-home infrastructure,” says Kevin Macnaughton, team lead security, IT Services. “It improves security for those of us working remotely.”

The firewall upgrade occurred today between 6 and 8 a.m. Blackboard was the only major service deliberately brought down as a safeguard, while brief, one-to-two-minute interruptions affected Computer Science servers and VPN services.

If, however, you are experiencing problems after 8 a.m. today, please contact the IT Service Desk at 519-253-3000, ext. 4440.

IT Services also reminds campus community members to check for system statuses and service notifications. 

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Teaching a course and using your course team in Teams? Requested a team in Teams for your work group or a special project? You’re the team owner.

The team owner role is important. You manage the team by adding and removing members, setting up member permissions, and creating channels to keep conversations and work organized.

Watch Information Technology Services team member Carl Amlin as he walks through team owner basics in this two-part Tech Talk mini-series: Volume 1 (107 seconds) and Volume 2 (106 seconds).

Tech Talk is a presentation of IT Services. More Tech Talks are available at

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Working and learning from home bring new considerations, including how to manage security issues to protect yourself, your work, and your personal information.

“While security can feel like just another thing on your to-do list, the consequences of not investing the time can have significant consequences on your personal life and the University if you’re the victim of a cyber attack,” says Kevin Macnaughton, team leader security in Information Technology Services. “It’s worth it to do your security homework.”

IT Services’ list of top three work from home security assignments includes:

  • Keep your operating system and applications, including anti-virus, up to date. Upgrade to Windows 10 if you haven’t already.
  • Use UWindsor’s Virtual Private Network (GlobalProtect) to access work accounts.
  • Keep your home network secure by using a wireless password that is at least 12 characters long and ensuring your wireless network uses encryption.

To get details on the tips above and learn more work from home security best practices, see

Led by IT Services, Cybersecurity Awareness Month efforts highlight cybersecurity issues relevant to the UWindsor community. More information, along with how you can protect yourself, can be found at

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The University of Windsor will mark Cybersecurity Awareness Month 2020 with its own all-digital campaign focused on themes that are particularly relevant to faculty, staff, and students working and learning online.

Cybersecurity Awareness Month is an internationally recognized campaign held each October to inform the public of the importance of cybersecurity. This campaign is focused on helping all Canadians be more secure online by being informed and knowing the simple steps to take to protect themselves, their families, their workplaces, and their devices.

“We want to remind and educate the campus community about best practices around working from home, spotting phishing attempts, browsing safely, securing their mobile devices, and managing their workstations,” says Kevin Macnaughton, team leader security in Information Technology Services.

Each week throughout October, a key cybersecurity theme will be shared via DailyNews and UWindsor’s social media channels. More information is available at

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Too many tasks have you feeling overwhelmed?

IT Services team member Ericka Greenham explains how to use default lists and how to create your own lists with the Microsoft To Do App in this week's Tech Talk.

Both types of lists offer different settings to help you manage your tasks and lists more efficiently. 

Watch Greenham as she walks through To Do default lists in this 143-second video and To Do personal lists in this 123-second video.

Tech Talk is a presentation of IT Services. More Tech Talks are available at