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System Status & Notifications

System Maintenance – Friday, November 7, 2025, from 7:00 a.m. – 8:00 a.m.

On Friday, November 7, IT Services will be performing system maintenance between 7:00 a.m. - 8:00 a.m. This maintenance may affect the following applications and services: UWinSite Student, eDS (UWinAdmin), Odyssey, AIMS (Parking Management Software), UWin Account Services, Gradeflow, and Destiny.

During this time, your access might be disrupted. In that case, please try accessing your application after the maintenance is complete.

Please note that additional system maintenance will take place: 

  • Wednesday, November 12, from 7:00 a.m. to 8:00 a.m.
  • Friday, November 14, from 7:00 a.m. to 8:00 a.m. 

We apologize for any inconvenience this may cause.

Should you experience any issues, please contact the IT Service Desk by: 

  • Opening a ticket
  • Chatting (Monday to Friday 10:00 a.m. – 7:30 p.m.)
  • Calling 519-253-3000 ext. 4440 (Monday to Friday 8:30 a.m. – 8:00 p.m.)
UWinsite Student Maintenance - Thursday, November 6 from 6:00 a.m. - 8:00 a.m.

On Thursday, November 6, IT Services will be performing system maintenance on UWinsite Student between 6:00 a.m. - 8:00 a.m. During this time, connectivity may be briefly interrupted in which case you may have to log in again.

We apologize for any inconvenience this may cause.

Microsoft Disruption – Wednesday, October 29

Some Microsoft users are experiencing a disruption accessing related Microsoft applications and campus systems that use @uwindsor.ca single sign-on and multi-factor authentication, including Brightspace and UWinsite Student. The IT Services team is investigating the issue and will resolve it as soon as possible.

We appreciate your patience and apologize for any inconvenience this may have caused.

Network issue (Partially Resolved)
IT Services has partially restored campus Wi-Fi and is continuing to work to resolve other outstanding issues related to a central IT issue. 
Wireless Network Maintenance – Tuesday, October 14

IT Services will perform planned maintenance on the EDUROAM wireless network on Tuesday, October 14, at 10:00 a.m. No interruption of service is expected. In some cases, users may need to "forget" the EDUROAM network on their devices and reconnect.

Be sure to use correct credentials when signing in ("my-uwin-id@uwindsor.ca").

Microsoft Outlook Email Issue - Wednesday, October 1, 2025

Microsoft is reporting that some users in Canada may be unable to access their Outlook mailboxes or send email messages from multiple connection methods. The problem occurs in the Outlook desktop, mobile, and web-based applications.

Microsoft Support is working to remediate the issue.

We apologize for the inconvenience.  

We will provide any updates on ITS  Service Status & Notification webpage if any further information is provided by Microsoft.