If you would like to talk to a therapist, appointments are available via secure video conference or telephone for all registered students. In-person appointments will be available in the fall semester as university, and public health measures allow. For more information about appointments, location and additional services offered, please visit the Student Counselling Centre website.
To make an appointment:
- Please email scc@uwindsor.ca you will be contacted within 24-48 hours.
- You can choose to speak to the intake worker who has appointments each day on a first come first served basis or schedule an appointment to speak with one of Windsor Law’s Clinical Therapists, or another therapist if you prefer.
- You will be asked to complete an intake, confidentiality, and consent form. Please have your student ID card/number with you.
If you prefer to seek counselling off-campus, the University of Windsor Students Alliance (UWSA) negotiates and provides a Health & Dental Plan for all students. This includes some coverage for mental health counselling, see Health and Dental Plan for more information.
If you need to speak with someone immediately, or after hours you can contact the following services:
- The National Crisis Helpline 9-8-8
- Good2Talk at 1-866-925-5454 or texting GOOD2TALKON to 686868, toaccess a Community Navigator or a professional counsellor in 100+ languages
If you or someone else’s life is at risk, please call 911 for emergency services.
Your information is securely stored by the Student Counselling Centre separate from any other student records held by the institution. None of the information you disclose, including the fact that you attended counselling will be available to anyone (administrators, professors etc.) outside of the Student Counselling Centre Staff. By law, we will not reveal anything about you or your attendance to anyone without your permission, with few exceptions.
Limitations to confidentiality include:
- Extreme circumstances of imminent danger to you or someone else
- A legal subpoena or search warrant
- If a therapist is notified of child abuse or neglect
- If a therapist is notified of elder abuse or neglect
- If a therapist is notified of sexual abuse or harassment by a regulated health professional
Our Privacy Policy is available online.
We are required to keep records of your appointments for a minimum of 10 (ten) years after our last contact with you. These records stay at the Student Counselling Centre, they are not shared with the University.
Client Rights
- Be treated in a kind and respectful way in a welcoming and safe environment free of discrimination
- Clear information about the services we provide, what you can expect from counselling and what will be asked of you in this process
- Know the names and educational backgrounds of our counsellors
- Be informed about confidentiality
- Consent to or refuse service and understand the potential implications of such decision
- View or receive a copy of your therapy record and request amendment if you believe that the record is inaccurate
- Ask questions and express any concerns that you may have
Client Responsibilities
- Be courteous and respectful of other clients and Student Counselling staff
- Respect the privacy and confidentiality of other clients
- Recognize that the needs of other clients may be more urgent than your own
- Be an active participant in the assessment, decision-making and therapy process
- Provide complete and accurate information to the best of your ability
- Let your counsellor know if you have any questions or concerns about the work that you are doing together
- Arrive at your appointments on time
- Provide advance notice if you are unable to attend an appointment
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