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Blackboard Learn

Blackboard Learn is the University of Windsor’s campus-wide online learning management system (LMS). It replaced CLEW in this role in Fall 2015.

Frequently Asked Questions about Blackboard Learn

If you are having an issue with Blackboard Learn, contact the Service Desk at Extension 4440 or log in to IT Services' TeamDynamix system to complete a service request. If your situation requires further intervention, your service request will be directed to the party who can best serve you. 

Online University of Windsor self-help for many topics is available at uwindsor.ca/blackboard. Content is organized by role in Instructor, GA/TA, and Student categories. You can also find everyday tips and tricks for using Blackboard in your teaching practice at uwindsor.ca/bbtips.

Instructors can request consultations for course redesign options for upcoming semesters by emailing bbconsults@uwindsor.ca.

Course sites are automatically created once you and your course are listed together in the Student information system. If you are having difficulties, check with your departmental support staff to ensure your course has been entered correctly into the SIS. Then, if you need to escalate the problem, complete a service request at uwindsor.ca/bbhelp.

Registered students will automatically be added and updated within your course. Other users, such as departmental support or GAs and TAs, can be added manually. Check the “Instructors: Getting Started” pages at uwindsor.ca/blackboard for step-by-step instructions.

Notable Blackboard Learn features at the University of Windsor include:

Yes. Training options include specific faculty workshops, open workshops, and online self-paced courses. Further details are available on the CTL's Face-to-Face Sessions webpage. Links to online course registration are also available on that page.

One-on-One Training
Face-to-Face sessions are regularly available. Look for sessions titled “Name Your Topic!”

Group Training
Additional group training sessions are offered on an ongoing basis or by request. Two levels of group training are available to address varying levels of familiarity with technology:

  • Decaf: A relaxed and slower-paced workshop that emphasizes step-by step learning. Suitable for the emerging technical explorer or the user who is new to learning management systems.
  • Espresso: A comparatively fast-paced, technically driven workshop. Suitable for users who are confident using learning management system tools or other online systems and who are generally very comfortable learning and adopting new technology.

Online Self-Paced Courses for Instructors
Instructors can complete step-by-step, self-paced training courses in their own time and at their own pace. These courses are made available to you after registration as long as you have a UWin ID. For a full description of courses and topics contained within them, visit the CTL's Online Courses webpage.

Online Self-Paced Courses for Students
The self-paced course for students is visible to all students once they are logged in to Blackboard. Select “My Courses” from the Home tab and consult the "Student Orientation - All" site.

There is an extensive online support system available from Blackboard Learn.

Further, online University of Windsor self-help for many topics is available at uwindsor.ca/blackboard. Content is organized by role in Instructor, GA/TA, and Student categories. You can also find everyday tips and tricks for using Blackboard in your teaching practice at uwindsor.ca/bbtips.

If you prefer, several instructional video playlists are also available via Blackboard.com.

As an employee of the University of Windsor, you can access further online educational videos from Lynda.com. Sign in with your UWinID and password via the Organization Sign-In Portal (enter www.uwindsor.ca).

Visit uwindsor.ca/bbproject to find out more about why Blackboard was chosen and access information about updates and upgrades, online self-help, FAQs, governance details, and the BB Tips Blog.

For direct assistance regarding Blackboard Learn, please contact Learning Technologies Educational Consultant Lorie Stolarchuk and/or consult the University's Blackboard Help Index.

Note: This site is a living document, the goal of which is to improve, in some small way, the working lives of University of Windsor faculty. We are eager to collaborate with the campus community to better this service over time. If you can identify any knowledge gaps, missing resources, or outdated or erroneous information on this site, please contact Iva Gentcheva, Senior Adminstrative Officer, without hesitation.