Welcome to Information Technology Services at the University of Windsor!
As our name suggests, we provide technology and related services to UWindsor faculty, staff and students in support of the University's academic, research and administrative goals.
The information on this page is intended to help new faculty members with their technology needs and questions as they settle into their roles. Additional information regarding the technologies, services and resources highlighted below can be found in the UWindsor IT Self-Service Client Portal.
Your UWin Account is your digital identification for accessing several online services at UWindsor.
A departmental supervisor will need to submit an onboarding ticket in advance of your start date. This is true whether or not you have worked at the University of Windsor before. During the onboarding, you may be given an activation code and asked to activate your account.
Multi-factor authentication (MFA) combines two or more independent credentials or "factors" – typically what you know (e.g. your password) paired with something you have (e.g. your mobile phone) – to create a second layer of security for your UWin Account.
The first time you try to access one of UWindsor’s MFA-protected services and apps, you will receive a “More information required” message and be required to set up your secondary authentication method. To do so, please follow the instructions in this knowledge base article.
The term “equipment” includes but is not limited to any information technology hardware (i.e. personal computer, smart device, network device, etc.) and software that is used to access University systems and information.
Procurement and Set Up
All employees, including faculty members, shall use University-owned computing devices to connect to University systems and information.
The University has established preferred vendor agreements that leverage standard devices and configuration options as well as discounted pricing. To purchase these items, please see your department computer technician or administrative assistant. Alternatively, you can follow the procurement steps outlined in this article.
Once the device is delivered, your department computer technician can assist with the setup of the device. If your department has no dedicated technician, IT Services will setup the device.
Use of Personal Devices
A personal device should not be used as a primary work device. When a personal device is used as a secondary device, it must be:
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Compliant (ex: uses anti-virus, connects using VPN, is updated and rebooted monthly)
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Enrolled in device administration. When a device is administered and checks in regularly, the University will “trust” the device and its user(s) with access to protected data.
If a personal device is not compliant and/or enrolled in device administration, employees will not have access to certain University systems. In addition, employees will only be able to access the web-based versions of MS 365 Apps (e.g. Outlook, Teams, Word, Excel, PowerPoint, etc.)
Furthermore, if a personal device is used as a secondary device, efforts should be made to ensure University documents are not downloaded or stored to personal devices given data privacy requirements. Employees should also strive to limit the mixing of professional and personal activity on the device. Log out and close all work-related programs and web browsers where possible before engaging in personal computing or sharing the device with another user (such as family members or roommates). Use a separate user account for work-related activity to increase security. Enable an inactivity screen lock to prevent accidental use of the work account by others.
Loss or Breach
In the event of a loss of equipment or potential breach of privacy or confidentiality, faculty members must inform their respective Department Head as soon as is reasonably possible, as well as the IT Service Desk at 519-253-3000 ext. 4440.
UWindsor takes cybersecurity very seriously. The accounts, information, research, data, and computing resources at the University are of value to hackers, spies and criminals. To help protect our data and technological infrastructure all Faculty, Post-Doctoral Fellows, Professor Adjuncts, Sessional Instructors, Staff and Student Employees are required to complete the web-based training and quiz.
You will need your UWin Account credentials (UWin ID/Username and Password) to access this training.
More information about cybersecurity is available here: www.uwindsor.ca/cybersecurity.
IT Services supports the Microsoft 365 Apps productivity / collaboration suite of tools including:
- Outlook and Outlook on the web
- Email, Calendar, Contacts
- Word, Excel, PowerPoint, OneNote, Publisher, Visio, and Project
- Productivity tools to support campus teaching, learning and operational activities
- OneDrive
- Cloud file storage of up 1TB
- Microsoft Teams & Groups
- Collaborate with colleagues on a single platform for chat, meetings, file sharing, video conferencing, etc.
- Microsoft Stream
- Video sharing/streaming site
- Shared Mailbox
- Utilized for project or group related emails
myUWinfo is UWindsor’s gateway to human resource information.
When you access this secure website (using your UWinID@uwindsor.ca, UWin Account password and MFA) you will be able to access your payroll, tax, pension and other important human resource information.
There are also links to employment information that you may need, such as benefit booklets, collective agreements, online training, and much more.
myUWinfo support resources can be found at www.uwindsor.ca/myuwinfo/help.
Access Information Systems
D2L's Brightspace is UWindsor next learning management system launched in January 2023.
Brightspace is an agile, cloud-based system that offers enhanced accessibility features and a mobile-first design. It has a modern interface that is clean and easy to navigate.
- Log into Brightspace
- Find training, resources, how-to's and more on uwindsor.ca/brightspace
- If you need help with the platform, you can open a ticket.
eCV, the Electronic Curriculum Vitae system, provides a common standard for documenting academic careers for faculty members.
- Sign in to eCV
- Need assistance with eCV? Open a ticket.
The UWindsor eCV app was refreshed on January 29, 2024. The data remains the same, and stored information has not changed. Within the new interface, the old eCV interface is available until it is discontinued on May 1, 2024.
UWinsite Finance is UWindsor’s financial information platform. As a faculty member, you are most likely to use it for submitting expense claims as well self-service procurement.
Bookmark or favourite www.uwindsor.ca/uwinsitefinance. Use it to sign in to UWinsite Finance as well as find resources to help you use the platform effectively.
UWinsite Finance access is not automatically provided for a new employee and must be requested. Access and any other assistance with UWinsite Finance can be found by opening a ticket.
UWinsite Student is UWindsor’s student information platform. As a faculty member, you will use it to:
- Find your class schedule
- Find your class rosters
- Grant class permissions
- Find your final exam schedule
- Input grades (and grade changes when necessary)
- Address grade appeals
Bookmark or favourite www.uwindsor.ca/uwinsitestudent. Use it to sign in to UWinsite Student as well as find resources to help you use the platform effectively.
Need assistance with UWinsite Student? Open a ticket.
There are a number of other Administrative and Academic/Research systems available on campus. For additional information regarding these systems, please contact IT Services.
Office Phone – creation of extension number, directory listing, request of long distance authorization code, voice mail, and other phone service requirements.
Connect workstations / devices to network printers and Xerox copiers.
Wireless access to the internet via a UWin Account.
Find instructions, support and how to request AV equipment in our knowledge-base article.
Other Resources
- IT Services Help and Support
- IT Services Policies
- IT Services News and System Status Updates
- Tech Talk - byte-sized video how-tos and tips for leveraging ITS-supported software
- Software Support
- A comprehensive listing of services provided by IT Services can also be referenced in the IT Services A - Z guide