Smiling people with text Employee Mental Health Strategy

Mental Health Supports and Help Lines

If you or someone you know is experiencing a mental health emergency, help is available. If the person is having thoughts of suicide and can no longer keep themselves safe, it is critical to reach out for emergency support immediately. You deserve help and are strong for reaching out. 

Need Help Now? Access Crisis & Emergency Resources

Supporting Students

For resources to support UWindsor students, please visit the Student Counselling, Health, & Wellness website. 

Non-Emergency Resources

Download a printable one-page guide to Employee Mental Health Resources (.pdf)

Postcard-sized Resource Guide Available for Download Here (.pdf)

Resource list last updated June 2024

University of Windsor Resources

Telus Health EAP (formerly Lifeworks)

Download a printable EAP information poster (.pdf, 8.5x14) or postcard (.pdf)

Call 1-844-880-9142 OR 1-844-671-3327 (English) OR 1-855-360-5485 (French)

Download the Telus Health One App on the Apple Store or Google Play.

Online at username: EAP-uwindsor. password: EAP

24/7 support for UWindsor employees and their immediate family members

  • Strictly confidential
  • Service in English or French
  • Professional support
  • Support with concerns related to:
    • mental health
    • addiction and recovery
    • child and elder care
    • workplace challenges
    • family and relationships
    • health and nutrition
    • legal issues
    • financial issues

Office of Sexual Assault Prevention, Resistance, & Support


  • Emotional and practical support for UWindsor employees or students who have been harmed by sexual violence

Windsor Essex-County Resources

Windsor Regional Hospital Emergency Department

24/7 Emergency Care

walk-in at 1030 Ouellette Ave., downtown Windsor, ON

Community Crisis Line

Call 519-973-4435


professional crisis support for anyone ages 16+

Sexual Assault Crisis Centre of Windsor-Essex

Call 519-253-9667 



mental health resources available at

no crisis care

CMHA Windsor-Essex

professional mental health services 

no crisis care

Call: 519-255-7440

211 Southwest Ontario

Call 211


Information on social, community, health and government services in Southwest Ontario

Grief and bereavement supports

Provincial, National, and International Help Lines

988 Suicide Help Line

Call or text 988


  • trained responder support for anyone in Canada

Crisis Text Line

Text CONNECT to 686868


  • trained volunteers available to anyone in Canada
  • powered by Kids Help Phone

Connex Ontario

Call 1-866-531-2600


  • information and referrals related to mental health, addiction, and problem gambling

Naseeha Mental Health Helpline

Call/text: 1-866-627-3342

  • 24/7
  • culturally competent Muslim mental health support
  • available to Muslims or non-Muslims across Canada
  • web therapy and resources at

Indigenous Support

Hope for Wellness Help Line

Call 1-855-242-3310

Chat at


  • for Indigenous peoples across Canada
  • trained counsellors in English, French, Cree, Ojibway, and Inuktitut on request

Talk4Healing Crisis line 

Call 1-888-200-9997


Call or text: 1-855-554-HEAL (4325)

Live chat:

  • help, support, and resources by and for Indigenous women in Ontario
  • available in 14 languages


Trans Lifeline

Call: 1-877-330-6366


  • peer support for trans people across North America

LGBT Youthline

Text: 647-694-4275


  • peer support for those ages 16-29
  • no crisis services

Online Resources

Telus Health CBT

  • Internet-based cognitive behavioural therapy (CBT) accessible from home


  • online resources on mental health and addictions topics