If you or someone you know is experiencing a mental health crisis or emergency, help is available. Please visit the Emergency & Crisis Support link above to access 24/7 support.
Student Mental Health Resources
If you are looking for student mental health resources, please visit the Student Mental Health Resources link above from Student Health, Counselling, and Wellness Services.
24/7 Mental Health Support
Any time day or night, these resources are here for you.
Employee Assistance Program
- Call 1.833.707.4747 (24 hours a day, seven days a week, 365 days a year for crisis support). For non-crisis service information and appointment booking, this number is available Monday through Sunday, 8AM-8PM EST. You can also visit greenshieldplus.ca and sign into your GreenShield+ account or download the GreenShield+ app to explore services and book appointments.
- To reach the Noojimo all-Indigenous virtual mental wellness program's Office Auntie directly, call 1.833.277.5678.
Mental health supports, including both appointment-based individual and couples counselling are available. After a short assessment, the EAP will provide a short-list of counsellors suited to you, with appointments scheduled for virtual therapy in as little as 24-72 hours. Counselling support can help with:
- depression
- anxiety
- addiction
- stress management
- burnout
- anger management
- grief and loss
- trauma
- + more!
EAP also provides support with legal and financial issues, career, nutrition, and more.
For additional information, please visit the University's GreenShield EAP website.
Mental Health & Addictions Urgent Crisis Centre
Crisis support for individuals aged 16+ within Windsor-Essex County who are experiencing a mental health or addictions crisisand cannot safely wait for community mental health and addictions support. Services include:
-
24/7 Crisis Line: 519-973-4435
-
Crisis Walk-in Services: 24/7
-
Linkages to primary medical care at the Canadian Mental Health Association Health Centre
Located at 1030 Ouellette Ave., adjacent to the Goyeau Street entrance of Windsor Regional Hospital’s Ouellette Campus Emergency Department
9-8-8
Canada's 3-digit suicide crisis helpline. If you are thinking about suicide or are concerned about someone else, call or text 9-8-8 to connect with a trained responder who will listen, care, and provide support. Available 24/7 to anyone in Canada at no cost.
Crisis Text Line
Emotional support provided by trained volunteers for anyone living in Canada.
Text: CONNECT to 686868 (reach trained volunteers)
Health811 | 24/7
A free and confidential service Ontarians can access to receive health advice from a registered nurse, locate local health and mental health services and find trusted health information.
Call: 8-1-1
TTY: 1-866-797-0007
Specialized Support
Trans Wellness Ontario: Trans & Queer Community Health & Support Centre | *No crisis services*
Provides free services including mental health and addictions counseling, transition guides, a food and clothing pantry, support for marginalized youth, specialized events, and a safe space for collective action. For more information, please contact reception:
Call: 226-674-4745
Email: reception@transwellness.ca
QLink Windsor-Essex
A collaborative of three local organizations including Windsor Pride Community, Windsor-Essex Pride Fest and Family Services Windsor-Essex working together to deliver peer-led supports, programs and counselling for LGBTQ+ youth between the ages of 12-29 years of age and their families, caregivers, allies and friends.
Call: 1-888-933-1831
Email: info@fswe.ca
LGBT YouthLine
Youth Line offers confidential and non-judgemental peer support to youth in Ontario through their text and chat services. For service hours and contact information, please click here.
Trans Lifeline
Provides peer support to trans people across North America – for the trans community, by the trans community. For service hours and scheduled closures, please click here.
Call: 1-877-330-6366
Employee Safety & Wellness | Ability & Wellness Specialists
Ability and Wellness Specialists are available to provide compassionate and confidential support to employees and leaders requiring workplace accommodations for physical, cognitive, and psychological conditions or other abilities management supports. They work collaboratively with employees, healthcare providers, unions, and departments to identify appropriate solutions, facilitate accommodations, support employees in remaining at work or returning to work safely and successfully, and promote a safe, respectful, and inclusive work environment.
Note: A more comprehensive list of substance use and addiction resources can be found on the Windsor-Essex County Health Unit website.
Mental Health & Addictions Urgent Crisis Centre
Crisis support for individuals aged 16+ within Windsor-Essex County who are experiencing a mental health or addictions crisisand cannot safely wait for community mental health and addictions support. Services include:
-
24/7 Crisis Line: 519-973-4435
-
Crisis Walk-in Services: 24/7
-
Linkages to primary medical care at the Canadian Mental Health Association Health Centre
Located at 1030 Ouellette Ave., adjacent to the Goyeau Street entrance of Windsor Regional Hospital’s Ouellette Campus Emergency Department
Canadian Mental Health Association - Coordinated Access
Coordinated Access offers a “no wrong door” entry point for mental health and addictions support. We help individuals understand their needs and connect them with the right services within CMHA-WECB or the community. Services include:
- Information & Referral
- Mental health/addiction education
- Comprehensive assessments
- Crisis planning & intervention
- Person-centered planning
- Supportive counselling
- Advocacy & navigation support
Call 519-255-9940 ext. 249 to book an appointment.
Visit www.windsoressex.cmha.ca and fill out the Ocean e-referral form. A Coordinated Access worker will contact you to book an appointment.
Walk-in at the CMHA-WECB main office (1400 Windsor Ave.) Monday-Friday between 8:30am – 4:30pm to speak to a Coordinated Access worker directly.
SUBSTANCE USE CONCERNS
Canadian Mental Health Association Windsor-Essex County - Concurrent Program
Provides ongoing support to individuals who are experiencing substance use and mental health issues. The program currently offers individual and group support.
Call: 519-255-9940 ext. 249
www.windsoressex.cmha.ca/programs/concurrent-program/
Hôtel-Dieu Grace Healthcare - Residential Withdrawal Management Services
A 22-bed medically supported alcohol and other substance withdrawal co-facility for men and women 16 years of age and older who cannot safely go through withdrawal in the community. Call for bed availability and general instructions on the admission process.
Call: 519-257-5225
www.hdgh.org/withdrawalmanagement
Alcoholics Anonymous
12-step program to help individuals to achieve and maintain abstinence from alcohol.
Call: 519-256-9975 (Windsor) or 519-999-1234 (Leamington)
GAMBLING CONCERNS
Hôtel-Dieu Grace Healthcare Centre for Problem Gambling and Digital Dependency
Provides free (valid OHIP is required), confidential, and professional treatment services to individuals and their family and friends impacted by gambling, gaming, and/or problematic internet use-related concerns.
www.hdgh.org/problemgamblingservices
DIGITAL DEPENDENCY CONCERNS
Hôtel-Dieu Grace Healthcare Centre for Problem Gambling and Digital Dependency
Provides free (valid OHIP is required), confidential, and professional treatment services to individuals and their family and friends impacted by gambling, gaming, and/or problematic internet use-related concerns.
www.hdgh.org/problemgamblingservices
SMOKING & VAPING CONCERNS
Windsor-Essex County Health Unit (WECHU)
Up to 16 weeks of free Nicotine Replacement Therapy (NRT) by mail and phone counselling support to eligible individuals who want to reduce/quit their tobacco use.
Call: 519-258-2146 ext. 3100
www.wechu.org/smoking-and-vaping/quit-smoking-or-vaping
GAMBLING CONCERNS
Ontario Problem Gambling Helpline | 24/7
Information about problem gambling treatment resources in Ontario.
Call: 1-888-230-3505
Responsible Gambling Council (RGC)
Offers information and resources for problem gamblers and their loved ones.
Asian Mental Health Collective
Normalizes and de-stigmatizes mental health within the Asian community.
AMANI Mental Health & Substance Use Program (Windsor Essex Community Health Centre)
AMANI offers culturally responsive and affirming mental health and substance use health support for Black youth, ages 12–29, alongside their families and caregivers, throughout Windsor and Essex County. We provide a safe and welcoming space for Black, African, and Caribbean youth to talk about mental health and substance use health issues. We understand the unique experiences of Black youth. Our goal is to support and uplift every individual’s cultural identity. Our approach is healing-centred, anti-oppressive, and anti-racist, and emphasizes strengths.
Call: 519-962-2284
Email: amani@wechc.org
www.wechc.org/amani-mental-health-substance-use-program/
Black Youth Helpline
Serves all youth in Canada and specifically responds to the need for a Black youth-specific service, positioned and resourced to promote access to professional, culturally appropriate support for youth, families and schools. See website for hours.
Call: 416-285-9944
Toll Free: 1-833-294-8650
Rise Up powered by Kids Help Phone | 24/7
RiseUp powered by Kids Help Phone is a national, 24/7, bilingual e-mental health support service for Black youth in Canada. The service is free and available from coast to coast to coast. It’s a program built in collaboration with Black community partners, Kids Help Phone’s Black Advisory Council, BlackNorth Initiative and people from across the Afro-diaspora of many different ages, genders and backgrounds.
Text: RISE to 686868
For more information, click here.
Bulimia Anorexia Nervosa Association (BANA) | *No crisis services* (intake available to all ages, clinical services available to adults in Windsor-Essex)
Specialized treatment, education and support services for individuals in Windsor-Essex affected directly and indirectly by eating disorders, including the Windsor Essex Intensive Outpatient Treatment Program created in partnership with the Windsor-Essex County Health Unit and Windsor Regional Hospital.
Office: (519) 969-2112
Intake Requests: 1-855-969-5530
National Eating Disorder Information Centre
NEDIC provides information, resources, referrals and support to Canadians affected by eating disorders through our toll-free helpline and instant chat. See website for hours.
Call: 1-866-NEDIC-20 and 416-340-4156
Email: nedic@uhn.ca
Chat: nedic.ca
Muslim Chaplaincy
Offers faith-based counselling, support, and education to members of the campus community. For more information and to access support, please visit: www.uwindsor.ca/muslimchaplaincy
University of Windsor Chaplaincy Network
Provides a Christian presence to the UWindsor campus community. While serving from a Christian perspective, we recognize that we work on a diverse campus with a wide array of spiritual needs. We are an ecumenical presence, welcoming and respectful to all that we encounter, including those from other faith traditions. We are here to confidentially listen, talk, pray, and be in community with the entire UWindsor campus.
Call: 519-253-3000 Ext. 4947.
Email: chaplaincynetwork@uwindsor.ca
www.uwindsor.ca/chaplaincynetwork/
Nisa Homes (locations across Canada, including Windsor)
Safe and supportive transitional shelter for status and non-status women and children experiencing domestic violence, poverty, homelessness, or seeking asylum.
Call: 1-888-456-8043 ext. 403 (Windsor location)
Email: windsor@nisahomes.com
Naseeha Mental Health
Provides immediate, anonymous, and confidential counselling by phone and text. See website for more information and hours. Free online counselling is also available in English, French, Urdu, Punjabi, Arabic, Turkish, Somali, Bengali, Swahili for Canadian residents.
Call: 1-866-NASEEHA (627-3342)
General information: www.naseeha.org/
Web therapy: www.naseeha.org/web-therapy/
Canadian Mental Health Association - Adult Bereavement Program
Provides therapy to bereaved individuals who are at risk of complex grief/trauma (up to two years after the death), facilitated support groups based on type of death or relationship to the deceased, and ongoing seminars about coping with grief. Available to Windsor-Essex County residents 18+ who have experienced a recent loss through death.
Call: 519-255-9940 Ext. 249
www.windsoressex.cmha.ca/programs/adult-bereavement/
Julien's House
Offers compassionate peer-to-peer companioning support through the grieving process, provided by volunteers who have either experienced the loss of someone close to them or have significant experience in bereavement support. Drop-in sessions and restorative activities are also available.
Call: 519-945-2273
Email: Care@JuliensHouse.ca
Office of Sexual Violence Prevention, Resistance, and Support
Campus-based support for all members of the University of Windsor community who have had an unwanted or non-consensual sexual experience, recent or historical.
Email: svsupport@uwindsor.ca
www.uwindsor.ca/prevent-resist-support/
UWindsor Sexual Misconduct Policy
Personal Safety Planning
In situations involving unwanted, threatening, or abusive behaviour which may lead to acts of violence or impact your safety on campus, a personal safety plan can be developed for any student or employee to identify potential actions that can be taken to increase personal safety on campus. To initiate the campus safety planning process, please email the Special Constable Service Community Safety Office. Note that Occupational Health and Safety will be contacted by Special Constable Service when the matter involves an employee. The Health and Safety office provides assistance and support to employees on matters involving occupational health and safety and workplace violence, including the coordination of safety planning with Special Constable Service.
Contact Offices:
- Special Constable Service
- Christopher Zelezney, Acting Staff Sergeant: zelezne@uwindsor.ca
- Occupational Health & Safety
- Lisa Kiritsis, Occupational Health and Safety Manager: kiritsis@uwindsor.ca
For information about workplace violence and harassment prevention, please visit the Health & Safety webpage.
Sexual Assault Crisis Line | 24/7
Community-based crisis support for anyone in Windsor-Essex with experiences of recent or past sexual violence.
Call: 519-253-9667
Sexual Assault/Domestic Violence Treatment Centre | 24/7
Services are available to all victims regardless of age or gender. The SA/DVTC is easily accessed through the Emergency Departments of Windsor Regional Hospital, Metropolitan and Ouellette Campuses.
Call: (519) 254-5577
Hiatus House | 24/7
Provides emergency shelter in a safe and secure building for women experiencing abuse and their children. Counselling and support is available by phone 24/7.
Call: 519-252-7781
Nisa Homes (locations across Canada - including Windsor)
Safe and supportive transitional shelter for status and non-status women and children experiencing domestic violence, poverty, homelessness, or seeking asylum.
Call: 1-888-456-8043 ext. 403 (Windsor location)
Email: windsor@nisahomes.com
Victim Services Windsor-Essex
Offers support, information and referrals to individuals in Windsor-Essex affected by crime or traumatic events.
Click here for more information.
Windsor Police Service Victim Assistance Unit
Offers support, information and referrals to individuals in Windsor affected by crime or traumatic events.
Call: 519-255-6700 Ext 4879
Click here for more information.
Assaulted Women's Helpline
Free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse.
Call: 1-866-863-0511
Can-Am Indian Friendship Centre
Offers a variety of local mental health and wellness supports for Indigenous people in Windsor-Essex.
2929 Howard Avenue
Windsor, ON N8X 4W4
Call: 519-253-3243
Talk4Healing | 24/7
A culturally grounded, fully confidential helpline for Indigenous women in Ontario, available in 14 languages.
Crisis Line: 1-888-200-9997
Talk4Healing Help Line: 1-855-554-HEAL (4325)
www.beendigen.com/programs/talk4healing/
Hope for Wellness | 24/7
Helpline for Indigenous people across Canada.
Call: 1-855-242-3310
Employee Assistance Program
- Call 1.833.707.4747 (24 hours a day, seven days a week, 365 days a year for crisis support). For non-crisis service information and appointment booking, this number is available Monday through Sunday, 8AM-8PM EST. You can also visit greenshieldplus.ca and sign into your GreenShield+ account or download the GreenShield+ app to explore services and book appointments.
- To reach the Noojimo all-Indigenous virtual mental wellness program's Office Auntie directly, call 1.833.277.5678.
Mental health supports, including both appointment-based individual and couples counselling are available. After a short assessment, the EAP will provide a short-list of counsellors suited to you, with appointments scheduled for virtual therapy in as little as 24-72 hours. Counselling support can help with:
- depression
- anxiety
- addiction
- stress management
- burnout
- anger management
- grief and loss
- trauma
- + more!
EAP also provides support with legal and financial issues, career, nutrition, and more.
For additional information, please visit the University's GreenShield EAP website.
Canadian Mental Health Association - Coordinated Access
Coordinated Access offers a “no wrong door” entry point for mental health and addictions support. We help individuals understand their needs and connect them with the right services within CMHA-WECB or the community. Services include:
- Information & Referral
- Mental health/addiction education
- Comprehensive assessments
- Crisis planning & intervention
- Person-centered planning
- Supportive counselling
- Advocacy & navigation support
Call 519-255-9940 ext. 249 to book an appointment.
Visit www.windsoressex.cmha.ca and fill out the Ocean e-referral form. A Coordinated Access worker will contact you to book an appointment.
Walk-in at the CMHA-WECB main office (1400 Windsor Ave.) Monday-Friday between 8:30am – 4:30pm to speak to a Coordinated Access worker directly.
Family Services Windsor-Essex (fee-for-service)
Offers short-term appointment-based counselling, same-day counselling (specific days and times - see website below), and group therapy are available to Windsor-Essex residents. Clients are required to pay for sessions, with different payment options available to prevent cost from being a barrier to getting help.
Call: 519-966-5010 or visit their Get Started page to schedule a call-back time.
www.fswe.ca/programs-2/counselling-supports/
Psychology Today - Therapists in Windsor, ON
Searchable database of local mental health therapists in private practice. Therapists in private practice charge a fee for service, which may be partially covered by employee benefits. Check your benefits package for more information.
www.psychologytoday.com/ca/therapists/on/windsor
Special Constable Service | 24/7
The Special Constable Service (formerly Campus Community Police) work in partnership with the University community to provide a safe and secure environment to all students, staff, faculty, and visitors by providing a 24-hour presence on our campus to respond to routine and emergency calls for service.
Non-Emergency: 519.253.3000 Ext. 1234
Emergency: 519.253.3000 Ext. 911 or 4444
www.uwindsor.ca/special-constable-service/
Personal Safety Planning
In situations involving unwanted, threatening, or abusive behaviour which may lead to acts of violence or impact your safety on campus, a personal safety plan can be developed for any student or employee to identify potential actions that can be taken to increase personal safety on campus. To initiate the campus safety planning process, please email the Special Constable Service Community Safety Office. Note that Occupational Health and Safety will be contacted by Special Constable Service when the matter involves an employee. The Health and Safety office provides assistance and support to employees on matters involving occupational health and safety and workplace violence, including the coordination of safety planning with Special Constable Service.
Contact Offices:
- Special Constable Service
- Christopher Zelezney, Acting Staff Sergeant: zelezne@uwindsor.ca
- Occupational Health & Safety
- Lisa Kiritsis, Occupational Health and Safety Manager: kiritsis@uwindsor.ca
For information about workplace violence and harassment prevention, please visit the Health & Safety webpage.
Information & Referrals
Canadian Mental Health Association - Coordinated Access
Coordinated Access offers a “no wrong door” entry point for mental health and addictions support. We help individuals understand their needs and connect them with the right services within CMHA-WECB or the community. Services include:
- Information & Referral
- Mental health/addiction education
- Comprehensive assessments
- Crisis planning & intervention
- Person-centered planning
- Supportive counselling
- Advocacy & navigation support
Call 519-255-9940 ext. 249 to book an appointment.
Visit www.windsoressex.cmha.ca and fill out the Ocean e-referral form. A Coordinated Access worker will contact you to book an appointment.
Walk-in at the CMHA-WECB main office (1400 Windsor Ave.) Monday-Friday between 8:30am – 4:30pm to speak to a Coordinated Access worker directly.
Connex Ontario | 24/7
Connex Ontario is an information and referral service, focusing on mental health, addiction and problem gambling resources in the province.
Call: 1-866-531-2600
211 | 24/7
Provides connection to community services, social services, health services and local government services. Available in 150+ languages.
Call or text: 2-1-1
Online chat service [Monday to Friday, 7 a.m. to 9 p.m. EST]
WEC Connect
A local searchable inventory of substance use and mental health services available to residents of Windsor-Essex County.
Resources Around Me
Search for in-person, phone, and virtual mental health resources and supports, professionally vetted by Kids Help Phone.
www.resourcesaroundme-prod.kidshelpphone.ca
Psychology Today
Searchable database of local mental health therapists in private practice. Therapists in private practice charge a fee for service, which may be partially covered by employee benefits. Check your benefits package for more information.
Windsor-Essex County Health Unit
Website includes mental health information and resources.
Centre for Addiction & Mental Health (CAMH)
Website includes a library of mental health and addiction information, resources, guides, workshops, and online training opportunities.
Questions? Please email employeementalhealth@uwindsor.ca. Note that this inbox is not monitored 24/7 and cannot provide immediate response or crisis support.