Coming to campus? Visit this page for important information.

Notice of Collection & Use of Personal Information

Student Awards Notice of Collection & Use of Personal Information

The Student Awards & Financial Aid Office at the University of Windsor is committed to the protection of privacy and confidentiality of all its constituency.

University of Windsor Scholarship and Awards Program

By accepting a scholarship or award which is awarded by application, automatically or by nomination based on grades (does not require an application), you agree to the terms of use that governs the administration of the University of Windsor financial aid and awards program.  The University of Windsor is committed to the protection of privacy and confidentiality of all its constituents.  The information collected by the University of Windsor, Student Awards and Financial Aid Office is collected under the authority of the University of Windsor Act, 1962 and is collected for the purposes of administering financial aid, scholarship and award programs. Where necessary, the University of Windsor may disclose your personal information to award donors and/or provide public recognition of achievement.

The purpose of data collection when a student applies for an award or scholarship through our on-line application process, is to provide the Student Awards & Financial Aid Office the facility to adjudicate applications and eligibility accordingly based on the terms of reference for the award.  As well, a student is agreeing to allow their name to be shared with the donor of the award if requested by the donor.

As well, some awards are administered automatically by an assignment based on a minimum grade requirement i.e. Automatic Entrance Award Program, or by nomination.  In these cases, the names of students are withheld and not released to any third party outside of the University, without the consent of the student.

Regardless of the means by which an award is assigned to a student however, by acceptance of the award, information may be shared internally should the information be required for a University of Windsor employee/department to fulfill the duties of their position.  Some examples where student information may be shared are as follows:

  • To a University department for statistical information gathering/reporting
  • To a University department for the purposes of organizing events that might recognize award winners
  • To a University department for the purposes of fundraising
  • To the Career Services office for the administration of Work Study
  • To Federal and provincial government offices and Ministries for funding, statistical analysis and planning purposes;

Ontario Student Assistance Program

The Ministry of Training, Colleges and Universities administers OSAP under the authority of the Ministry of Training, Colleges and Universities Act, R.S.O. 1990, c. M.19, as amended, R.R.O. 1990, Reg. 773, Reg. 774, and Reg. 775, as amended, and O. Reg. 268/01, as amended; the Financial Administration Act, R.S.O. 1990, c. F.
12, as amended; the Canada Student Financial Assistance Act, S.C. 1994, c. 28, as amended; the Canada Student Financial Assistance Regulations, SOR 95‐329, as amended; and the Budget Implementation Act, 1998, S.C. 1998, c. 21, as amended. If you have any questions about the collection or use of your OSAP application information, contact the Director, Student Support Branch, Ministry of Training, Colleges and Universities, PO Box 4500, 189 Red RiverRoad, 4th Floor, Thunder Bay, ON P7B 6G9.


Effective Wednesday, January 5th, Student Awards & Financial Aid will be reverting to a remote services only model.  In-person service is expected to resume starting January 31 however the situation is being monitored weekly.

Phones Service will be unavailable on January 26, 2022 between 10:00 a.m. and 12:00 noon.

You may reach our office at: (519) 253-3000 Ext. 3300

Phones are answered Monday - Thursday: 10:00 a.m. - 12:00 noon and from 2:00 p.m. - 4:00 p.m daily,
and Fridays from 10:00 a.m. - 12:00 noon only.

Please direct your initial question to as there may be a knowledge base article that may answer your question.

In order to better assist you, always please include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

Documents may be faxed, sent as an attachment through, placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9H 1G3

Fax: (519) 973-7087

At this time, walk-in service is not available.  However, phone service will be available during this time, as well as, service inquiries via the platform.

Once we resume in-person service, to visit the Student Awards & Financial Aid Office, the following steps MUST be taken:

1) Complete the Safe Lancer App to receive your Green Approved Badge.  For additional information on the protocols that are in place to visit the campus in person, click here.  Information on the 'Return to Campus' procedures and 'Vaccination Policy' can be found on the University of Windsor website  If you do not have a Green Badge, you can't visit us in person and you will need to address your issue using one of our remote services available.  

2) Proceed to campus only if you have completed the Safe Lancer App and have an APPROVED badge.  Access to Chrysler Hall Tower is available by entering through the NORTH doors of Chyrsler Hall North, facing the Leddy Library parking lot.  The main doors to Chrysler Hall Tower remain locked at this time.

3) Remember, students may drop off documents in our drop-box located in the lobby of Chrylser Hall Tower and do not need to get in the queue to complete this task.

4) Be sure that you have government issued photo ID or your UWIN ID card.  We will not be able to serve you in person if you don't have proper identification.

5) Once you are cleared to visit the campus, scan the QR Code below using a mobile device or click on the QR code. Use our queing system to register and to place yourself in our virtual line in order to visit the office for in-person service related to your government financial aid file, scholarships or bursaries.  We are available for in-person service during the following hours:

SAFA Service Hours:
Day Open Close Service
Monday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Tuesday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Wednesday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Thursday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Friday ----- ------ Remote services only.

If you feel that you need to talk to someone about your situation, please take the following steps:

1)  Try asking your question using  We have many knowledge base articles that might be able to assit you with you question.

2) Log in to to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue, through option 2) or 3), we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.


UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.


General Support

For the week of January 10th, we will be hosting 4 drop-in sessions to answers general financial aid related inquiries to assist students with any questions that they may have regarding regarding Winter 2022 financial aid.  Prospective students who have questions about financial aid availability for the 2022-23 are also encouraged to attend. The schedule for these drop-in sessions can be found here.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.