Coming to campus? Visit this page for important information.

US Federal Student Aid

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The University of Windsor participates in the William D. Ford Federal Direct Loan (Direct Loan) Program. U.S. citizens and permanent residents of the United States who are attending the University of Windsor may qualify for the federal loan program.

A title IV Federal Student Aid eligible program must lead to an associate, bachelor's, professional, or graduate degree and be at least a two-academic-year program.

The following programs are not Direct Loan eligible programs:

  • Certificate Programs
  • Non-degree Studies
  • Course-Based or Executive Education Graduate Programs
  • Co-operative Education Programs
  • Nursing
  • Distance Education (even if only one of your courses is a distance course) - COVID-19 exemption is in place however for Fall 2020 and Winter 2021
  • Programs with an internships/practical component (some exceptions may apply)
  • Programs that are administered in modules
  • International Academic Exchanges

US students in receipt of US Federal Student Aid are not permitted to return to the US for any portion of their studies (including internships).

As a foreign institution, students attending the University of WIndsor are NOT eligible for PELL Grants.

Direct Loans are low-interest loans for students and parents to help pay for the cost of a student's post-secondary education. The lender is the U.S. Department of Education (the Department) rather than a bank or other financial institution.

Direct Subsidized Loans are for students with demonstrated financial need, as determined by federal regulations. No interest is charged while you are in school at least half-time, during your grace period, and during deferment periods.

Direct Unsubsidized Loans are not based on financial need; interest is charged during all periods.

Direct PLUS Loans are low interest unsubsidized loans available to parents of dependent students or for graduate/professional degree students. PLUS loans help pay for education expenses up to the Cost of Attendance (COA) minus Estimated Financial Assistance (EFA). Interest is charged during all periods.

Note: PLUS loan borrowers cannot have an adverse credit history - a credit check will be done. If you are determined to have an adverse credit history, you may still receive a Direct PLUS Loan if you obtain an endorser who does not have an adverse credit history. An endorser is someone who agrees to repay the Direct PLUS Loan if the borrower defaults on payment.

* For additional information about Direct Loans, visit: Federal Student Aid

** Learn more about Federal Student Aid at a foreign school.

SERVICES AVAILABLE:

 

(519) 253-3000 Ext. 3300 Phones are answered daily Monday - Friday 10:00 a.m. - 12:00 noon.

Please direct your initial question to ask.uwindsor.ca as there may be a knowledge base article that may answer your question.

In order to better assist you, always please include your UWindsor Student Number in your communications.

Students experiencing financial hardship should send a service request via ask.uwindsor.ca  platform with a brief explanation of their situation and their request will be triaged appropriately.

Documents may be faxed, sent as an attachment through ask.uwindsor.ca, placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9H 1G3

Fax: (519) 973-7087

https://ask.uwindsor.ca/
     

To visit the Student Awards & Financial Aid Office, the following steps MUST be taken:

1) Complete the Safe Lancer App to receive your Green Approved Badge.  For additional information on the protocols that are in place to visit the campus in person, click here.  Information on the 'Return to Campus' procedures and 'Vaccination Policy' can be found on the University of Windsor website https://www.uwindsor.ca/returntocampus/.  If you do not have a Green Badge, you can't visit us in person and you will need to address your issue using one of our remote services available.  

2) Proceed to campus only if you have completed the Safe Lancer App and have an APPROVED badge.  Access to Chrysler Hall Tower is available by entering through the NORTH doors of Chyrsler Hall North, facing the Leddy Library parking lot.  The main doors to Chrysler Hall Tower remain locked at this time.

3) Remember, students may drop off documents in our drop-box located in the lobby of Chrylser Hall Tower and do not need to get in the queue to complete this task.

4) Be sure that you have government issued photo ID or your UWIN ID card.  We will not be able to serve you in person if you don't have proper identification.

5) Once you are cleared to visit the campus, scan the QR Code below using a mobile device or click on the QR code. Use our queing system to register and to place yourself in our virtual line in order to visit the office for in-person service related to your government financial aid file, scholarships or bursaries.  We are available for in-person service during the following hours:

SAFA Service Hours:
Day Open Close Service
Monday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Tuesday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Wednesday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Thursday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Friday ----- ------ Remote services only.

If you feel that you need to talk to someone about your situation, please take the following steps:

1)  Try asking your question using https://ask.uwindsor.ca.  We have many knowledge base articles that might be able to assit you with you question.

2) Log in to https://ask.uwindsor.ca to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue, through option 2) or 3), we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.

 

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

 

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.