Unpaid Accounts

Students are responsible for all unpaid balances including those that result from payments not received from, or payments returned to, third parties. There are administrative and academic consequences for whose account is not paid in full.

Updates

  • New for Summer 2021 - UWindsor Tuition Guarantee - International Cohort Programs
  • COVID-19 Updates - About Your Fees
  • Available and Remote Campus Services
  • June 22, 2021 - Phones will not be answered in the afternoon hours 2-4 PM.
  • July 1 and 2, 2021 - The Student Accounts office will be closed in observance of the Canada Day holiday.
  • As a reminder, for the preparation for your T2202 (Tuition and Enrolment Certificate), your social insurance number (SIN) is required in UWinsite Student. For step by step instructions, visit this link.
  • T2202s and T4As are now available online.
  • The Hub is closed and will not be reopening at this time.
  • Effective March 2020 we no longer accept cash as a payment option. Payments made By Mail and In Person are not available at this time.
  • During the COVID-19 pandemic, email money transfer refunds are being processed weekly on Wednesdays by noon. Requests received and approved by this time will receive the email confirmation by Thursday and direct deposit email by Saturday.
  • Cheque (EFT -Electronic Funds Transfer) refund requests will be processed monthly on the first Wednesday of each month. This monthly refund processing schedule will remain in place until further notice.

Unpaid Accounts

Fees for Tuition, Compulsory Incidentals, Residence, and Meal Plans are due on or before the deadline. Payments made after the deadline are subject to interest. If you register after the deadline, you must pay your fees within 1 business day to avoid interest. Unless arrangements have been made with the Student Accounts Office, accounts not fully paid by the due date are subject to sanctions. The University will not:

  • Permit course changes in the current term
  • Permit registration in future terms
  • Issue transcripts of grades nor a University Degree Parchment
  • Issue income tax receipts for any semester(s) which remain unpaid
  • Issue any letters of permission or confirmation of graduation eligibility

The University reserves the right to refuse production of documentation for additional purposes at their sole discretion. You will not receive your degree at convocation if you owe the University money. Reminders are sent out prior to convocation.

If payment is not received and a student has not made attempts to address the outstanding balance or contact studentaccounts@uwindsor.ca, the account may be listed with an external collection agency. The University wants to avoid this extreme measure and we encourage students to discuss their situation with us. Please contact studentaccounts@uwindsor.ca to discuss your account and your payment options.

Once an account is listed with our external collection agency, they follow up on your account on our behalf.

Interest Charges

Student account balances that are unpaid after the financial deadline are charged interest at 14% per annum, calculated daily, compounded monthly. Interest is calculated by (14% X Outstanding Balance X number of days outstanding) / 365. Your account will continue to accumulate interest on a daily basis until it is paid in full.

If you are subject to interest charges, these charges are calculated daily but not entered onto your account until the beginning of the following month.

If you pay your balance before interest is applied, you are responsible for interest calculated for the time period before the payment. Check your account regularly.

Contact Information

Student Accounts Office
University of Windsor
Chrysler Hall North, 1st Floor
401 Sunset Avenue
Windsor, Ontario, Canada, N9B 3P4

Telephone Hours:
Monday to Friday 10am-12pm and 2pm-4pm
Phone: 519-253-3000 ext. 3307
Email: cashiers@uwindsor.ca
Include your 9-digit student number.
Current students use your uwindsor.ca email for correspondence.