Coming to campus? Visit this page for important information.

Student Awards

A grade assignment of Pass or No-Pass indicates whether you will receive credit for the course.  it also means that the course will not be used in the calculation of your GPA. When it comes to the renewal of the Dean's (or other UWindsor) scholarship(s), only the courses for which you have been assigned numerical grades will be used in the calculation of your average. In some cases, students might select a grade of P to prevent the course from counting toward the grade point average calculation. In other cases, students will opt to take the numerical grade since it may increase their average and make them eligible for renewal.

Students who withdrew from courses on or after March 13 will not be penalized and will be considered to be in continuous study for the purposes of scholarship renewal.  The minimum average requirement of 85% will still be a requirement.  For example, if a student has an 85% at the end of the Fall 2019 term and elects to take 3 ‘pass’ grades and a VW, the student will be eligible for renewal into the next academic year.

Students in this situation will have the ability to raise their cumulative grade point average in their next semester of full-time study, either in Summer 2020 or Fall 2020.  If after Summer 2020 or Fall 2020, a student has attained the minimum cumulative average required to renew their scholarship, they will receive the value of one term scholarship retroactive to the Fall 2020 term.  For example, if a student after Winter term has an 84.99% average, they will not be eligible for renewal after Winter 2020.  If the student takes courses in Summer 2020 and raises their cumulative average, they will be eligible for renewal in Fall 2020 and Winter 2021.  If not, and the student enrolls full-time in Fall 2020 and raises their cumulative average to 85% after Fall 2020, the student will be eligible for their Fall 2020 and Winter 2021 scholarship payment.

For academic-based entrance scholarships, a student’s 12O average will continue to be used based on the final and interim grades reported to the Ontario Universities Application Centre (OUAC) by your high school.We will also review final 12O averages received at the end of June and if final grades increase the overall 12O average, scholarship levels will be adjusted if the overall average is sufficient to assign you a higher-valued scholarship.



Effective Wednesday, January 5th, Student Awards & Financial Aid will be reverting to a remote services only model.  In-person service is expected to resume starting January 31 however the situation is being monitored weekly.

Phones Service will be unavailable on January 26, 2022 between 10:00 a.m. and 12:00 noon.

You may reach our office at: (519) 253-3000 Ext. 3300

Phones are answered Monday - Thursday: 10:00 a.m. - 12:00 noon and from 2:00 p.m. - 4:00 p.m daily,
and Fridays from 10:00 a.m. - 12:00 noon only.

Please direct your initial question to as there may be a knowledge base article that may answer your question.

In order to better assist you, always please include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

Documents may be faxed, sent as an attachment through, placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9H 1G3

Fax: (519) 973-7087

At this time, walk-in service is not available.  However, phone service will be available during this time, as well as, service inquiries via the platform.

Once we resume in-person service, to visit the Student Awards & Financial Aid Office, the following steps MUST be taken:

1) Complete the Safe Lancer App to receive your Green Approved Badge.  For additional information on the protocols that are in place to visit the campus in person, click here.  Information on the 'Return to Campus' procedures and 'Vaccination Policy' can be found on the University of Windsor website  If you do not have a Green Badge, you can't visit us in person and you will need to address your issue using one of our remote services available.  

2) Proceed to campus only if you have completed the Safe Lancer App and have an APPROVED badge.  Access to Chrysler Hall Tower is available by entering through the NORTH doors of Chyrsler Hall North, facing the Leddy Library parking lot.  The main doors to Chrysler Hall Tower remain locked at this time.

3) Remember, students may drop off documents in our drop-box located in the lobby of Chrylser Hall Tower and do not need to get in the queue to complete this task.

4) Be sure that you have government issued photo ID or your UWIN ID card.  We will not be able to serve you in person if you don't have proper identification.

5) Once you are cleared to visit the campus, scan the QR Code below using a mobile device or click on the QR code. Use our queing system to register and to place yourself in our virtual line in order to visit the office for in-person service related to your government financial aid file, scholarships or bursaries.  We are available for in-person service during the following hours:

SAFA Service Hours:
Day Open Close Service
Monday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Tuesday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Wednesday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Thursday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Friday ----- ------ Remote services only.

If you feel that you need to talk to someone about your situation, please take the following steps:

1)  Try asking your question using  We have many knowledge base articles that might be able to assit you with you question.

2) Log in to to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue, through option 2) or 3), we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.


UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.


General Support

For the week of January 10th, we will be hosting 4 drop-in sessions to answers general financial aid related inquiries to assist students with any questions that they may have regarding regarding Winter 2022 financial aid.  Prospective students who have questions about financial aid availability for the 2022-23 are also encouraged to attend. The schedule for these drop-in sessions can be found here.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.