Financial Aid

The various provincial student aid programs, specifically OSAP, are working to ensure that financial aid recipients are not negatively impacted due to events related to COVID-19.   A COVID-19 related event is defined as being ill, self-isolating, quarantined, caring for an immediate family member or suffering from mental health issues related to COVID-19.


If a student withdraws from all courses, we ask that the student submit a letter of explanation via email to outlining the rationale for the withdrawal.  Please include your full name and student ID number in your email.  The financial aid file will be adjusted according to the current financial aid rules in effect however, if the adjustment results in grants being converted to loans (for OSAP recipients), this may be prevented if the student submits a letter outlining the reason for the withdrawal to the Financial aid office.


Students will not be financially penalized if they elect to complete their courses with either a pass, no pass or combination of the gradings however, students who fail to successfully complete at least 60% of their course load (40% for students with a permanent disability) will be placed on a financial aid academic progress warning or restriction.  If a student fails to complete 60% of their course load (40% for students with a permanent disability) due to COVID-19 related reasons, the student must send an email to outlining the reason for failing to complete the required course load and the warning or restriction may be waived. 

Student Aid Information Across Canada: 

British Columbia
New Brunswick
Newfoundland & Labrador
Northwest Territories
Nova Scotia
Prince Edward Island
Yukon Territories



Students may connect with the Student Awards & Financial Aid staff using the following options:

  • Phone: (519) 253-3000 Ext. 3300
    Phones are answered daily Monday - Friday 10:00 a.m. - 12:00 noon.

  • Email: 
    In order to better assist you, please include your UWindsor Student Number in your email.  Students experiencing financial hardship should email with a brief explanation of their situation and their request will be triaged appropriately.

  • Fax: (519) 973-7087 (Documents: Fax, Email, Drop-box, Mail)
    Documents may be faxed, emailed, placed in our drop-box located in the lobby of CHT or mailed to:
         Student Awards & Financial Aid
         University of Windsor
         401 Sunset Ave. CHT Room 102
         Windsor, ON N9H 1G3


A scheduled appointment is required to visit us in person.  In-person appointments for business related to your government financial aid file, scholarships or bursaries are available during the following hours.

Proceed to campus only if you have completed the Safe Lancer App and have an APPROVED badge.  Access to Chrysler Hall Tower is available by entering through the north doors of Chyrsler Hall North, next to the Leddy Library parking lot.

Students may drop off documents in our drop-box located in the lobby of Chrylser Hall Tower

Information on the 'Return to Campus' procedures and 'Vaccination Policy' can be found on the University of Windsor website

Be sure that you have government issued photo ID or your UWIN ID card.  We will not be able to serve you in person if you don't have proper identification.







1:00 PM

3:45 PM

1:00 PM - 4:00 PM - Booked every 10 min.


1:00 PM

3:45 PM

1:00 PM - 4:00 PM - Booked every 10 min.


9:00 AM

11:45 AM

9:00 AM - 12:00 PM - Booked every 10 min.


9:00 AM

11:45 AM

9:00 AM - 12:00 PM - Booked every 10 minutes




Remote services are available.

Important Notes:

  • We will attempt to return messages and emails within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.