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logos for Drupal and the University of Windsor

The UWindsor.ca website has more than 40,000 pages with as many 2,500,000 unique visitors who access it yearly. Keeping the content relevant, accessible, and up to date is important. The Web Services team within the Information Technology Services department offers training options and valuable resources to help campus content editors effectively display their online information.

Content editors can sign up for live online Drupal 7 Web Accessibility Basic Training to brush up on their skills or get the fundamental instructions needed for beginner site editors, on Wednesday, Feb 2. The remote basic training offerings occur on the first Wednesday of every month and can be done from the convenience of the attendees’ desktop or laptop.

Other forms of training are the on-demand videos and lessons. These types of training are intended to provide experienced content editors with more independence in selecting the training topic at a convenient time.

“Our website offers multiple resources and we added weekly drop-in sessions to help staff with their web content,” says Mike Fisher, manager of web services and systems support in IT Services. “With the proper training, we encourage people to take control of their content.”

The half-hour online meeting with web development team leader, Rob Aitkens, is intended to resolve a specific issue or guide on the best web practices. An appointment can be booked online.

As always, the web services group is available to help by creating a ticket.

hand unplugging ethernet cable

The University of Windsor’s internet will be inaccessible Sunday, Dec. 19, from 1 to 3 a.m. due to scheduled maintenance and hardware replacement by its service provider, Connecting Windsor-Essex.

In addition to the internet access on campus being disrupted, all UWindsor systems will be off-line during the same period, including:

  • UWinsite Student
  • Blackboard
  • MyUWinfo

Users may have to restart or log in again on various platforms when internet service resumes.

If you have difficulties accessing the internet on campus after the intermittent outage, contact the IT Service Desk which opens virtually at 8:30 a.m. on Sunday. Use the live chat feature found in the bottom right corner of www.uwindsor.ca/its, or www.uwindsor.ca/itshelp, or call 519-253-3000, ext. 4440.

Tech Talk logo

Information Technology Services recently reached a milestone with the release of its 50th Tech Talk video. The byte-sized bursts of information are delivered in 60 to 180 seconds, offering tips and tutorials on new systems and software or product feature highlights.

The department’s members contribute their expert knowledge to help the campus community use supported software and services more effectively, says executive director Ryan Kenney.

“Since the launch in May 2020, our team has collaborated on a wide-range of topics from enhancing website accessibility, to improving departmental efficiencies using Microsoft Lists, to how to make the most out of using myUWinfo,” he says.

The most-watched video is “Installing the GlobalProtect VPN on Windows 10.” Other popular titles include:

The growing collection of Tech Talks is available on the IT Services website at uwindsor.ca/its/tech-talk. Suggestions for Tech Talk topics are welcomed and can be shared here.

guy very excited to assess himself

Information Technology Services has extended the Cybersecurity Learning Modules and Self-Assessment period for a chance to win a Samsung Galaxy Tab A7 tablet computer.

To be eligible for the prize draw, faculty, staff, and students can complete the self-assessment by 11:59 p.m. on Dec. 6. One winner selected in a random draw will be contacted by email in the days following.

man looking concerned about phishing

Recently, the service desk in Information Technology Services has reported an increase in gift card email phishing scams. Its staff warns recipients to be vigilant to the possibility that an email is not legitimate.

To reduce the potential of getting phished, IT Services recommends being on alert for the following clues:

  • Unexpected or sensational: The request is unusual or contains a “too good to be true” offer, such as the promise of a high value gift.
  • Urgency: It emphasizes the risk of missing the gift card opportunity, insisting on quick action.
  • Inconsistencies: The email address may have a similar name to the offer, or the message contains spelling and grammar errors, odd formatting, or inaccuracies in the signature.
  • Snare or pitfall: If the “claim your offer” link takes you to a web page that asks you to log in, it’s a trap. Or if the message tells you to open the attachment for the gift card, it will be a malicious file that could infect your computer.

How can I avoid getting hooked by a phishing scam?

  1. Call the sender to verify. If there's any doubt at all, make a call.
  2. If you’re on a mobile device, use a computer to check the message more carefully.
  3. Do not reply or act on unusual or out of character emails. Question urgency.
  4. Do not open email attachments or click links to claim a prize. Hover your mouse over the link to reveal the real destination address.

Find more details about spotting online phishing scams on the IT Services website. As always, report a phishing scam or spam email by forwarding the message as an attachment to spam@uwindsor.ca or contact the IT Service Desk at 519-253-3000, ext. 4440.