Coming to campus? Visit this page for important information.

Dropping Courses

Students sitting outside

It is recognized that dropping courses is necessary in order to avoid academic standing issues but please note that if you are receiving student aid, dropping courses could have financial implications.  Before dropping a course or courses, please ensure that you understand how it could impact you.

The following guide should be used when making a decision to drop a course or courses:

Government Student Loans (OSAP, US, Out of Province)*

Dropping From # of courses: 6 or 5
To # of  courses: 4
% Course Load: 100%
Implications: None

Dropping From # of courses: 5
To # of  courses: 3
% Course Load: 60%
Implications: Maintain eligibility but a tuition fee adjustment calculation may result in an overpayment.  Where an overpayment exists, any tuition refund will be sent back to the National Student Loan Service Centre to pay down all or a portion of the overpayment.

Dropping From # of courses: 6 (where 6 courses is considered a full-time course load in your program)
To # of  courses: 3 or less
% Course Load: 50% or less
Implications: Loss of eligibility and an overpayment will be calculated.

Dropping From # of courses: 5
To # of  courses: 2 or less
% Course Load: 40% or less
Implications: Loss of eligibility and an overpayment will be calculated.

Dropping From # of courses: Full withdrawal
Implications: Loss of eligibility and an overpayment will be calculated

Students are encouraged to contact the National Student Loan Service Centre to discuss repayment options and to ensure their loans are maintained in good standing.

* With the exception of US Federal Student Aid, students with a documented permanent disability for government student aid (Ontario and other Canadian provinces only) may reduce their course load to 40% of a full course load and still maintain full-time eligibility with a tuition adjustment only.

Most scholarships, specifically the UWindsor Open Entrance Scholarships require that a student maintain full-time status at all times for continued eligibility unless otherwise indicated as per your letter or the scholarship regulations established for the academic year in which you were eligible for the award.

Most need-based bursaries require that a student maintain a minimum of 60% of a full course load unless otherwise indicated as per your letter.

Exceptions exist for students with a documented permanent disability similar to the exceptions that exist for government student aid purposes.

Where it has been determined that dropping a course or courses was necessary, where extenuating circumstances have occurred and where this decision has impacted your future financial aid eligibility, an appeal may be possible.  Please contact Student Awards & Financial Aid to discuss your appeal options.  Not all situations can be appealed so please be aware of the consequences prior to making a decision to drop a course where loss of eligibility is the outcome.



Effective Wednesday, January 5th, Student Awards & Financial Aid will be reverting to a remote services only model.  In-person service is expected to resume starting January 31 however the situation is being monitored weekly.

Phones Service will be unavailable on January 26, 2022 between 10:00 a.m. and 12:00 noon.

You may reach our office at: (519) 253-3000 Ext. 3300

Phones are answered Monday - Thursday: 10:00 a.m. - 12:00 noon and from 2:00 p.m. - 4:00 p.m daily,
and Fridays from 10:00 a.m. - 12:00 noon only.

Please direct your initial question to as there may be a knowledge base article that may answer your question.

In order to better assist you, always please include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

Documents may be faxed, sent as an attachment through, placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9H 1G3

Fax: (519) 973-7087

At this time, walk-in service is not available.  However, phone service will be available during this time, as well as, service inquiries via the platform.

Once we resume in-person service, to visit the Student Awards & Financial Aid Office, the following steps MUST be taken:

1) Complete the Safe Lancer App to receive your Green Approved Badge.  For additional information on the protocols that are in place to visit the campus in person, click here.  Information on the 'Return to Campus' procedures and 'Vaccination Policy' can be found on the University of Windsor website  If you do not have a Green Badge, you can't visit us in person and you will need to address your issue using one of our remote services available.  

2) Proceed to campus only if you have completed the Safe Lancer App and have an APPROVED badge.  Access to Chrysler Hall Tower is available by entering through the NORTH doors of Chyrsler Hall North, facing the Leddy Library parking lot.  The main doors to Chrysler Hall Tower remain locked at this time.

3) Remember, students may drop off documents in our drop-box located in the lobby of Chrylser Hall Tower and do not need to get in the queue to complete this task.

4) Be sure that you have government issued photo ID or your UWIN ID card.  We will not be able to serve you in person if you don't have proper identification.

5) Once you are cleared to visit the campus, scan the QR Code below using a mobile device or click on the QR code. Use our queing system to register and to place yourself in our virtual line in order to visit the office for in-person service related to your government financial aid file, scholarships or bursaries.  We are available for in-person service during the following hours:

SAFA Service Hours:
Day Open Close Service
Monday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Tuesday 1:00 PM 3:45 PM 1:00 PM - 4:00 PM
Wednesday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Thursday 9:00 AM 11:45 AM 9:00 AM - 12:00 PM
Friday ----- ------ Remote services only.

If you feel that you need to talk to someone about your situation, please take the following steps:

1)  Try asking your question using  We have many knowledge base articles that might be able to assit you with you question.

2) Log in to to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue, through option 2) or 3), we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.


UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.


General Support

For the week of January 10th, we will be hosting 4 drop-in sessions to answers general financial aid related inquiries to assist students with any questions that they may have regarding regarding Winter 2022 financial aid.  Prospective students who have questions about financial aid availability for the 2022-23 are also encouraged to attend. The schedule for these drop-in sessions can be found here.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.