Rules and Regulations

Full Withdrawal From Courses

  • Complete the Income Update Form and Course Load Update Form which can be located on the OSAP Processing Forms section of our website.
  • Contact the National Student Loan Service Centre at 1 (888) 815-4514 to confirm your account number and to receive instructions on how to repay your OSAP funding.
  • Any tuition refund that is calculated by the University of Windsor as a result of you withdrawing will be returned to the National Student Loan Service Centre and credited towards your student loan/grants.
  • Read your Master Student Financial Assistance Agreement to understand the implications of withdrawing (federal grants will convert into repayable loan assistance for example)
  • If transferring to another school, you will need to reapply for OSAP for the other school
  • If you have repaid all or a portion of your OSAP back, you will need to contact the NSLSC to have them fax proof of repayment to our office (Fax: (519) 793-7087) so that we can post the repayment on your OSAP file at the University of Windsor to recognize the repayment so that you receive the appropriate allocation of OSAP funding at the other school
  • If you do not repay any of your OSAP back, then it will be automatically adjusted in your OSAP assessment at the other school


Effective immediately, Student Awards & Financial Aid will only be accessible via email and on-line appointments as staff are all currently working remotely.  Information and updates will be posted to our website at as it becomes available.  Students experiencing financial hardship should email with a brief explanation of their situation and their request will be triaged appropriately.

Phone: (519) 253-3000 ext. 3300
Phones are answered Monday - Friday 10:00 a.m. - 12:00 noon.
Fax: (519) 973-7087
* In order to better assist you, please include your UWindsor Student Number in your email.

VISIT US (Currently Not Available)

Chrysler Hall Tower, Room 102
Dropbox is located outside of the office doors (Currently unavailable).

REGULAR SERVICE HOURS (Currently Not Available):

Day Open Close Service
Monday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM
Tuesday 9:00 AM 4:00 PM 9:00 AM - 12:00 PM; 2:00 PM - 4:00 PM
Wednesday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM
Thursday 9:00 AM 4:00 PM 9:00 AM - 12:00 PM; 2:00 PM - 4:00 PM
Friday 1:00 PM 4:00 PM 1:00 PM - 4:00 PM

Important Notes:

  • We will attempt to return messages and emails within 2 business days where possible
  • Please do not leave/send multiple messages/emails