Appeal Forms



OSAP Appeal Information

A student may request that their OSAP assessment or bursary eligibility be reviewed because they have a special situation which is not recognized in the standard OSAP or bursary assessment of financial need.

The following appeal outlines and forms will assist you in determining if your situation falls within an allowable review.  If you have determined that your situation falls within one or more of the allowable reviews below, print off the cover page, attach all letters and supporting documentation and submit your package to the Student Awards & Financial Aid Office for review.

Program Maximums
Federal and provincial regulations and policy stipulate the maximum amount of funding provided through Canada – Ontario Integrated Student Loans, Canada Student Grants (CSG), and Ontario Access Grants.

Federal and provincial regulations and policy stipulate that recipients of Canada – Ontario Integrated Student Loans, Canada Student Grants (CSG), and Ontario Access Grants must be Canadian citizens, Permanent Residents, or Protected Persons within the meaning of subsection 95(2) of the Immigration and Refugee Protection Act (Canada).

Independence Criteria
Federal and provincial regulations stipulate independence criteria that must be met in order for a student to be considered independent of parental support. Students who are unable to access a parental contribution because of a family breakdown may have a review considered through the Family Breakdown Review process. Students who are unable to access a parental contribution due to a court ordered custodian/guardianship agreement may have a review considered through the Legal Guardianship Review process. A dependent student’s status cannot be changed to independent within the assessed study period even if the student meets the independent criteria during an approved study period or reinstatement period. The student will be considered independent at the start of a subsequent OSAP application study period.

Deadline Dates
Deadlines for submission of reviews have been set and are clearly outlined in the information the student receives with the OSAP application. The deadlines are strictly enforced.

Funding Distribution
There is no review available for a student to request a different method of funding distribution.

Please be sure that all letters are legible, signed and dated and that your identifying information, such as your student number is clearly noted.  Letters form third parties must include contact information for the person who is corroborating the situation and making a recommendation.  Requests for an OSAP Review must be received BEFORE the final 8 weeks of your study period in order to be eligible for review.  Appeal decision generally take 4 to 6 weeks (a minimum of 8 weeks if the appeal must be forwarded to the Ministry for a decision).

Appeal Forms

Income Contribution Adjustments

Lower Estimate Income for the Current Year

Parental Contribution Issues

Other Restriction Issues

Bursary / Additional Need-Based Financial Support

  • Appeal for Bursary / Need-Based Bursary Assistance - Students experiencing extenuating financial hardship may request early consideration for need-based bursary assistance or a review of their need-based bursary assistance assessment.  Once you have completed the UWinAward Consideration Request and uploaded the required profile templates, contact the Student Awards & Financial Aid Office to discuss the Financial Hardship Appeal Process.

Exemptions for Non-Employment Income/Assets

The following non-employment income sources and assets can be exempt from the OSAP assessment:

  • Indian Residential School (IRS) Payments
  • Hepatitis C Compensation Payments
  • Pain and Suffering Awards (WSIB)
  • Locked-In Retirement Savings (LIRA, LIF, LRIF)
  • Pension Splitting Adjustments
  • Registered Disability Savings Plan (RDSP) Withdrawals
  • Registered Education Savings Plan (RESP) Withdrawals for Crown Wards

Services Available:

You may reach our office at: (519) 253-3000 Ext. 3300

Regular SAFA Service Hours 

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday    9:00AM - 12:00PM; 2:00PM - 4:00PM
 Thursday  9:00AM - 12:00PM; 2:00PM - 4:00PM
 Friday   1:00PM - 4:00PM


Please refer to as there may be a knowledge base article that may answer your question.

In order to better assist you, please always include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

If you require additional assistance you may contact our office by email at



Documents may be faxed, sent as an attachment via email at, or placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4

Fax: (519) 973-7087

Please refer to as there may be a knowledge base article that may answer your question.


Student Awards & Financial Aid Office

University of Windsor
Chrysler Hall Tower, 1st Floor
401 Sunset Avenue
Windsor, ON, Canada, N9B 3P4

We are available for in-person service during the following hours:

Regular SAFA Service Hours

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday   9:00AM - 4:00PM
 Thursday  9:00AM - 4:00PM
 Friday   1:00PM - 4:00PM


To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:

If you feel that you need to talk to someone about your situation, please take the following steps:

1) Try asking your question using  We have many knowledge base articles that might be able to assist you with your question.

2) Log on to to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue,  we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.


UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.