NSLSC (National Student Loan Service Centre)/OSAP Repayment Information

October 2020 - New Features of NSLSC

The attached repayment presentation explains some key concepts when it comes time to start repaying your student loans. 

Topics covered in the presentation include:

  • The importance of the first 6 months after you leave school.
  • Understanding your Consolidation Agreement.
  • Your interest rate options.
  • Choosing your repayment term.
  • Maintaining your student loan in good standing.
  • Avoiding repayment difficulties

We encouage you to contact the National Student Loan Service Centre to discuss your repayment options after you stop attending school full-time.


Sigh-up for access to your Student Loan Account held by the National Student Loan Service Centre - manage your loans and your repayment status.

Here are the links to some very helpful, up-to-date information that is available through the government websites on student loan repayment. If you have any questions regarding your particular situation, please feel free to contact our office at (519) 253-3000, ext. 3300 to arrange for an appointment to discuss your repayment obligations.

Are you interested in an opportunity to travel, to share your language and culture with others and most importantly, a chance to grow and discover other parts of Canada?

Check out the following websites for additional information:


Students may connect with the Student Awards & Financial Aid staff using the following options:

  • Phone: (519) 253-3000 Ext. 3300
    Phones are answered daily Monday - Friday 10:00 a.m. - 12:00 noon.

  • Email: award1@uwindsor.ca 
    In order to better assist you, please include your UWindsor Student Number in your email.  Students experiencing financial hardship should email award1@uwindsor.ca with a brief explanation of their situation and their request will be triaged appropriately.

  • Fax: (519) 973-7087 (Documents: Fax, Email, Drop-box, Mail)
    Documents may be faxed, emailed, placed in our drop-box located in the lobby of CHT or mailed to:
         Student Awards & Financial Aid
         University of Windsor
         401 Sunset Ave. CHT Room 102
         Windsor, ON N9H 1G3


A scheduled appointment is required to visit us in person.  In-person appointments for business related to your government financial aid file, scholarships or bursaries are available during the following hours.

Proceed to campus only if you have completed the Safe Lancer App and have an APPROVED badge.  Access to Chrysler Hall Tower is available by entering through the north doors of Chyrsler Hall North, next to the Leddy Library parking lot.

Students may drop off documents in our drop-box located in the lobby of Chrylser Hall Tower

Information on the 'Return to Campus' procedures and 'Vaccination Policy' can be found on the University of Windsor website https://www.uwindsor.ca/returntocampus/

Be sure that you have government issued photo ID or your UWIN ID card.  We will not be able to serve you in person if you don't have proper identification.







1:00 PM

3:45 PM

1:00 PM - 4:00 PM - Booked every 10 min.


1:00 PM

3:45 PM

1:00 PM - 4:00 PM - Booked every 10 min.


9:00 AM

11:45 AM

9:00 AM - 12:00 PM - Booked every 10 min.


9:00 AM

11:45 AM

9:00 AM - 12:00 PM - Booked every 10 minutes




Remote services are available.

Important Notes:

  • We will attempt to return messages and emails within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.