Student Access Guarantee

To the best of our ability we ensure that available funds are directed to those students who are most in need, taking personal and family resources into consideration. As part of the Ontario government's Student Access Guarantee, students are expected to apply for OSAP assistance, and accept funding up to the funding limits allowed through the OSAP assessment process. Out-of-province students are expected to rely on programs of government assistance in their home provinces, but can request consideration for need-based support if they have unmet need. Assessed need which remains unmet above the OSAP or provincial student grant/loan maximums will be considered.

All students who are in receipt of OSAP but whose full direct education costs (tuition, fee and book costs) have not been considered through the OSAP assessment must apply for non-repayable institutional support to address this shortfall in OSAP funding.  Applications must be submitted through the UWinAward Profile/Application at > Student Homepage > Award Profile.

- Student Access Bursary - Automatic consideration with submission of first need-based profile/application.

- University of Windsor In-Course Bursary - Application must be submitted through the UWinAward Profile/Application.

Fall Only Students:
Apply by October 15 and bursary funds, if approved, will be credited to the Fall tuition account on or before November 15.

Fall/Winter Students
Apply by October 15 and bursary funds, if approved, will be credited to the Winter tuition account on or before December 5.

Winter Only Students
Apply by January 31 and bursary funds, if approved, will be credited to the Winter tuition account on or before March 1.

Updated for 2022-2023

  • Second-entry professional and graduate program students who are in receipt of OSAP support may apply for consideration for bursary support if they face financial challenges.
  • The shortfall between the OSAP allowances for direct education costs (tuition, fee and book costs) and actual costs will be considered.
  • Students who have come from the most financially disadvantaged backgrounds will have had a strong reliance on government student assistance programs (OSAP) to finance their first undergraduate experience.  They will receive proportionately more non-repayable aid, while those students who have not assumed a high debt load through government student assistance programs (OSAP) throughout their first undergraduate experience will be offered proportionately less non-repayable assistance.

Those students who have accumulated OSAP debt throughout their first undergraduate degree will receive a portion of their shortfall in direct education costs (tuition, fees and book costs) as non-repayable funding.  To fund the remaining shortfall, students are encouraged to apply to other scholarship and bursary programs available through the UWinAward Profile/Application, external scholarship programs, part-time employment or part-time paid experiential learning opportunities.  Most financial institutional also offer low-interest, Professional Student Line of Credit programs to assist professional students with meeting their cost of attendance.  The following is an example for a year professional (Education/Law) or graduate student:

*If Shortfall = $10,000
OSAP Debt: $0 - $4,999
Non-Repayable Support (Bursaries): up to 20% or $2,000

*If Shortfall = $10,000
OSAP Debt: $5,000 - $9,999
Non-Repayable Support (Bursaries): up to 30% or $3,000

*If Shortfall = $10,000
OSAP Debt: $10,000 - $14,999
Non-Repayable Support (Bursaries): up to 40% or $4,000
Student Line of Credit Referral: 50% or $5,000

*If Shortfall = $10,000
OSAP Debt: $15,000 - $19,999
Non-Repayable Support (Bursaries): up to 50% or $5,000
Student Line of Credit Referral: 40% or $4,000

*If Shortfall = $10,000
OSAP Debt (After OSOG): $20,000 +
Non-Repayable Support (Bursaries): up to 60% or $6,000

*For illustration purposes only.  For year 2 and above, the OSAP debt level increases by $5,000 and $10,000 respectively.

Students who wish to manage their debtload through part-time employment  may apply for the University of Windsor Work Study program.

Students who are unsuccessful in securing a Student Line of Credit (for example, due to disqualifying credit histories) will have recourse to document these circumstances through the appeal process outlined below.

Professional Student Line of Credit – Most financial institutions offer a professional student line of credit option for students purposing post-graduate and professional studies.  Please contact your personal banking institution for more details and to determine your eligibility.

My application for a Professional Student Line of Credit has been denied and/or I am restricted from receiving government student support, i.e. OSAP.

Ineligibility for government financial aid support may be due to an exceptional circumstance, for example, disqualifying credit history or a situation which cannot be reflected in the financial aid assessment.   An appeal for support from the University is assessed on a case-by-case basis and is dependent upon funding availability and governing regulations.  A student may request assistance for University of Windsor general bursary support if ineligible for the Student Access Guarantee or other government financial aid support by submitting via email, to, the following documents:

Students who do not apply, or qualify for government student assistance (i.e. OSAP) after exhausting all appeal options must provide the following documentation as part of their appeal:

  1. A statement of financial need (the statement can be embedded in the email);
  2. Copies of parents’/spouse’s Canada Revenue Agency Notice of Assessments for the past 2 years;
  3. Documentation of current income;
  4. An explanation of exceptional circumstances;
  5. Supporting documentation to corroborate the exceptional circumstances;
  6. A detailed financial plan/budget for the academic year.

I have received a bursary allocation(s) however, after reviewing my budget, I will have a significant shortfall in the Winter term.

A student may request to have the level of their bursary reconsidered by submitting via email, to, the following documents:

  • A statement of financial need (the statement can be embedded in the email) outlining any exceptional expenses or exceptional circumstances;
  • A detailed financial plan/budget for the academic year;
  • Supporting documentation to corroborate the exceptional expenses (medical, dental, etc.) or exceptional circumstances.

Please allow a minimum of 4 weeks for a decision.

Iona College
@ 208 Sunset Avenue
Student Dinners


Food Bank Service
During the fall and winter semesters: 5:00pm - 6:30pm
For more information call (519) 973-7039

Student Counselling Centre
2nd floor of the CAW Student Centre, Room 293
Open from 8:30 am to 4:30 pm, Monday – Friday
For more information call (519) 253-3000 Ext. 4616

City of Windsor Social Services
Students may be eligible for temporary financial assistance through Ontario Works if not receiving OSAP. For more information please contact (519) 255-5600

Comunity Legal Aid (CLA)
CLA provides free legal advice and representation to University of Windsor full-time undergraduates and low-income Essex County residents.
Please contact CLA at (519) 253 - 7150 to arrange an appointment.


Ontario Trillium Drug Program
The Trillium Drug Program helps people who have high drug costs in relation to their income. Trillium application kits are available at your local pharmacy or by calling the Ministry of Health and Long-Term Care INFO line at 1-800-268-1154.

Credit Counselling Services of Southwestern Ontario
Contact: (519) 258-2030

Food Distribution Sites
Some restrictions may apply. Please call first for details.

St. John’s Anglican Church
3305 Sandwich St.
(519) 253-4824

Welcome Centre Shelter
263 Bridge St.
(519) 971-7595

Downtown Mission
644 Victoria St.
Food Bank and lunch served daily at noon
(519) 973-5573

Affordable Clothing
Value Village
(519) 250-8818

Services Available:

You may reach our office at: (519) 253-3000 Ext. 3300

Regular SAFA Service Hours 

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday    9:00AM - 12:00PM; 2:00PM - 4:00PM
 Thursday  9:00AM - 12:00PM; 2:00PM - 4:00PM
 Friday   1:00PM - 4:00PM


Please refer to as there may be a knowledge base article that may answer your question.

In order to better assist you, please always include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

If you require additional assistance you may contact our office by email at



Documents may be faxed, sent as an attachment via email at, or placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4

Fax: (519) 973-7087

Please refer to as there may be a knowledge base article that may answer your question.


Student Awards & Financial Aid Office

University of Windsor
Chrysler Hall Tower, 1st Floor
401 Sunset Avenue
Windsor, ON, Canada, N9B 3P4

We are available for in-person service during the following hours:

Regular SAFA Service Hours

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday   9:00AM - 4:00PM
 Thursday  9:00AM - 4:00PM
 Friday   1:00PM - 4:00PM


To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:

If you feel that you need to talk to someone about your situation, please take the following steps:

1) Try asking your question using  We have many knowledge base articles that might be able to assist you with your question.

2) Log on to to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue,  we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.


UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.